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Warranty, an industry-leading warranty is provided on all parts and labor for 3 years -or- 36,000 miles, whichever occurs first. All vehicles require maintenance and we can help you keep your new vehicle in tip-top shape which doesn't require you to return to the dealership for service.
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Services
We are equipped to troubleshoot, repair, and or service automotive climate control systems commonly referred to as the HVAC system. If your A/C is not blowing as cold as it once was, please consider getting it serviced sooner than later. Often times we find that longer you wait, more damage occurs due to the fact that not only is the refrigerant likely leaking but, the critical lubrication oil circulating within the system is leaking as well. With the absence of this vital lubricant, the air conditioning compressor could experience accelerated wear.
Whether you're purchasing a used vehicle, or would like to understand more about your vehicle's state of health, we can help you by providing a comprehensive vehicle inspection. There are many areas on your vehicle that require periodic inspection so that you can avoid breakdowns and keep your vehicle's reliability at its highest level and we routinely perform these every day.
Thank you for the kind note and FIVE-STAR rating John, we really appreciate you taking the time to do so. I arrived at the appointed time and was immediately greeted and my order cheerfully written up. I found patience and a genuine caring attitude when going over my concerns. This was my third visit with my current car, a Subaru.
Reviews (10)
Christopher Hernandez
Jun 18, 2022
Brutally honest. they roasted me about my serviceable engine air filter. The fact they mentioned that as an issue is puzzling but understandable and how they handled my tension is remarkable. also they mentioned everything wrong with my mom's minivan almost 4k in repairs. But with proof which is perfect. Although the downside is 50 bucks as a AAA MEMBER discount. they said that's AAA for ya. I'm like No kidding they totalled out my car. they agreed.
Peggy Donner
Jun 02, 2022
I arrived at the appointed time and was immediately greeted and my order cheerfully written up. I found patience and a genuine caring attitude when going over my concerns. This was my third visit with my current car, a Subaru. Within the next 2 hours the technician called to discuss their diagnostic finds. We reviewed the necessities and costs, which were within reason.
Such detail they provided, including camera shots in the areas of concern. The work was completed by the afternoon in their spic and span work area. The technician took the time to explain the work that was done and make a plan for our next visit. I travel at least 80 miles to have my car serviced by Connie and Dick's and find it is well worth it. An honest and excellent mechanic is hard to find. My car is a happy car as a result of their excellent work. Clean, ethical, cheerful and talented. Thank you for your continued service.
Such detail they provided, including camera shots in the areas of concern. The work was completed by the afternoon in their spic and span work area. The technician took the time to explain the work that was done and make a plan for our next visit. I travel at least 80 miles to have my car serviced by Connie and Dick's and find it is well worth it. An honest and excellent mechanic is hard to find. My car is a happy car as a result of their excellent work. Clean, ethical, cheerful and talented. Thank you for your continued service.
Matt Haide
May 27, 2022
Corey Estelle
Mar 22, 2022
Jacquelyn Smillie
Mar 14, 2022
Joanne Edwards
Feb 25, 2022
I needed to bring my car in without an appointment on a Friday afternoon. They started on it as soon as they could on Monday. They checked all working parts and determined what the problem was. After checking all my keys (cut and programmed by the dealer) and found them to be defective. They reprogrammed the keys and all is well.
Theresa Ware
Dec 06, 2021
The customer service representative (Oscar) was very professional and explained everything so I could understand. The only concern is the prices were much higher than the Mercedes dealer which is unusual because most customers go to outside services because they are less expensive. Services: General repairs & maintenance, Oil change, Air & cabin filter replacement
Tom Clark
Nov 05, 2021
Grace Yao
Jun 05, 2021
From the first phone call inquiring about services and pricing, to getting my car back after work was complete, my experience at Connie and Dick's exceeded my expectations. Oscar, who answered the phone and discussed the issues with me, was very thorough. And Sarah was so wonderful! As someone who has just moved to the area, I am so grateful to have found such a great mechanic!
Megan Clark
Nov 19, 2020
The employees were very professional and good about explaining their recommended repairs. The report they sent had photos and they walked me through each thing, then gave me time to think and accept on the report. When our car was going to take longer they gave me a loaner for the weekend. Very pleased with the service! Services: General repairs & maintenance, Oil change, Air & cabin filter replacement, Battery