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Our primary mission is to help you properly restore your damaged vehicle to pre-accident condition as quickly and painlessly as possible. Over the last thirty six years our business has taught us many things and the purpose of this web site is to share some of those things with people like you-consumers seeking the best quality auto body repair along with knowledgeable, courteous and prompt service. Most people don't think about auto body repair until they've been in an accident. In some ways it's a little like insurance.
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Carlisle Auto Body is a second-generation, family owned and operated business. We have been in our current location since 1977 and completed construction of a completely new, state-of-the art facility in 2002. Our facility reflects our commitment to delivering the highest quality "product" and service to our customers while being an ecologically responsible neighbor within our community.
There is a difference between repairing your damaged vehicle and restoring it to its pre-accident condition and its more than just semantics. Even after your vehicle has been inspected by your insurance adjuster, there may still be hidden damage to vital components that may not appear until repairs are well under way.
So you've had an accident-now it's time to know your rights and make well informed decisions. You have the right to have your vehicle repaired at the registered collision repair shop of your choice. In Massachusetts, you have an absolute right to select the collision repair shop of your choice to make repairs.
No matter how minor, it is wise to report every accident to the police to ensure that an accurate report is on file in case any problems should arise later. Then, contact the registered collision repair shop of your choice that can assist you with the processing of your claim. If your insurer and your chosen repair shop cannot agree on how your vehicle should be repaired or what it should cost, what can you do?.
Reviews (11)
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Karen Curry
Jun 06, 2022
Always great customer service, from management to office staff and the mechanics that greeted me the morning of drop off. Fantastic work completely quickly and accurately. Service: Body & Trim
Katrina Stropkay
Feb 06, 2022
I cannot recommend Carlisle Autobody highly enough. This fall my SUV was in an accident and they were fast to reply, friendly & helpful, and did a great job making my car look good-as-new even after significant damage. Thank you, Carlilse Autobody! Services: Body & Trim, Painting
Jermaine Sarm
Apr 11, 2021
Critical: Professionalism Customer service lady was very polite on the phone. I walked in and one of the men came out yelling at me asking what I wanted in a very disrespectful tone. He then proceeded to tell me to take my mask off. I immediately decided to try a different auto body shop.
Jeremy Goss
Jun 04, 2020
I take a lot of pride in my car's appearance and so I was dismayed when someone drove into me. Carlisle Auto Body helped me navigate the insurance claim procedure, clearly having had many years of experience in the business. Then, after getting my car back, I can only say that it looks and feels as good as new from the showroom. A truly expert job. The shop is clean, the people are courteous and professional. I highly recommend them.
HibsMax
Jun 04, 2020
I had an insurance claim after a tree crashed into my truck, and Carlisle Auto Body is right in town. I loved working with Dean and Sharon. My truck looks like new. No issues. Great communication. I will use them again if another inanimate object attacks any of my vehicles in the future.
Elizabeth Seabury
Nov 06, 2019
I took in a Toyota Corolla to get a new bumper. They were very professional and clear in their communication throughout the process. I also had to get a ride to my house after dropping off the car and that was no problem. The repaired car looks great!
Irene Dennison
May 23, 2019
I have been a customer for years and have always been satisfied with the work and service provided by Carlisle Auto Body. They are also very dedicated to their costumers and more than once have been able to accommodate my schedule to see my car. If you are looking for a local auto body that you can trust, look no further!
Leza Gordon
Nov 21, 2018
I stopped by just to ask a question, and was helped immediately and with complete honesty! Would recommend Carlisle Auto Body to anyone who needs support with their vehicle, or just maintenance. My family and I have been coming to them since 2010
Alexander Von Net
Dec 23, 2016
They did a fantastic high quality job on my vehicle, and they were also timely, finishing the work in a few days instead of weeks or a month. They are the best in the area for all of your auto body needs. A+
Suzie Weaver
Jul 20, 2014
I have unfortunately had to have body work done on multiple occasions with different vehicles over the past 10+ years. Fortunately, I know just the place to go, and it is Carlisle Auto body. I have had nothing but positive experiences with them every time. They are courteous and professional and do high quality work. They work with the insurance companies directly, when needed, and make the whole process as seamless as possible. I trust them and the quality of their work and recommend them as the place to go if you value honesty and professionalism.
Geoff Bryant
Dec 09, 2013
When my car was rear-ended and the police towed it to Carlisle Auto Body, they did a great job dealing with insurance and repairing the car. When a deer jumped in front of the car doing serious damage I didn't hesitate to have it towed there. Again they did a great job.