Hillside Auto Repair

I was horribly unlucky to have my car towed here by AAA -- if I could go back in time, I would have read the recent reviews for this shop and begged them to bring my car to *anywhere* but here. They took advantage of my apparent lack of knowledge and not only overcharged me for basic services, but also charged me for unnecessary diagnostics. I wish they had been upfront about the costs *before* they went in on my car, instead of billing me far beyond my means after the work (including things I DID NOT need) had been done.

When I asked for clarifications, as other reviewers mention, they were unkind and accusatory. Needless to say, I will never return here again. Please do yourself and your wallet a favor and go to any other mechanic in the area.

IF YOU CARE ABOUT YOUR MONEY DO NOT TAKE YOUR VEHICLE HERE. I came in the following business day to get more information to justify a close to $500 charge for repairing a bad ground wire on my vehicle. The assistant (skinny, gray hair slicked back male) was loud, ignorant and extremely unprofessional. I asked him to kindly take me through the steps he took to repair the ground cable.

Immediately the uneducated individual started yelling at me saying "he already gave me an invoice" and "if I don't know how to read". I told this shallow individual that the invoice wasn't descriptive enough and that if I need him to write or tell me step by step he would do so because again I paid him close 500.00 for the service. This person then began yelling telling me "no I don't have to tell you anything just read" I told him there is no way this a $500 job and that I would never take my vehicle or recommend this business to anyone I know.

That's when the representative told me " I don't care we'll get other people" I was speechless. I'm not sure who this person thinks he is yelling at customers best believe I put him in his place. He's clearly insecure about something. Again almost 500.00 to connect 1 simple wire to my battery mind you they spent 19 dollars on parts (cable) BE WISE AND DO NOT LET THIS BUSINESS OVER CHARGE YOU AND SPECIALLY DO NOT LET THE THIS PERSON TRY TO INTIMIDATE YOU. I WOULD PAY DOUBLE IN A PLACE WITH BETTER CUSTOMER SERVICE THIS JUST WASN'T IT. IT HAVEN'T EXPERIENCED SOMETHING THIS BAD IN A VERYYYYY LONG TIME UNTIL TODAY.

Excellent auto repair assistance as well as customer service! Affordable too, would highly recommend!

Be wise and take your vehicle anywhere else but here for service. I was repeatedly yelled at by the staff when I sought to discuss issues with my vehicle stemming from their work. They provided expensive and unnecessary maintenance recommendations that were not inline with what the car manufacturer recommended. And to top it off, they did a shoddy job at the work and refused to do anything to make it right.

Fast and friendly service. Kept to the estimate. I'll be bringing my car here from now on.

Pushes unnecessary repairs and tries to confuse you for more $$. Needed to get my car fixed, got taken for a ride. Not going back.

I am from out out of town so this review is based off of my first visit. The guy who helped me with my gas was very nice and professional. The guys in the office who deal with cars and people were very kind and professional. They told me there was an opening to fit in my slow leaking tire and they found the cause and fixed it quickly. Their price was exactly what my mechanic savvy friend said it would be to fix a leaky tire so they were very honest with an out of towner.

It was a big relief to get great service while stressing about being hundreds of miles from my mechanic. I will come to Hillside Auto Repair again for any repairs anytime I am in the area.

Be careful! Don't get taken advantage of here! I took my car here to get inspected and my car needed some repairs as well. I was quoted $690 for the repairs which did NOT include labor costs. Just be real with your paying customers! They called during the repair and let me know they needed to also fix a dent in my fender for my car to pass inspection. Knowing I'm from Florida & I have no idea what inspection requires.

They gave me a range between $50-$115 for the bumper repair. Why even say a range if you're gonna charge me $115 plus labor? Ended up paying $850+. Again why not just be real with the cost? To some people $100 is a huge expense. BE CAREFUL DO NOT LET THEM RUSH YOU TO PAY. I'm not one to fight but these guys made it seem like that's the only way to get what you want. Service was quick and the place is clean. I will not go back again.

Fast, friendly service. Had a shredded tire and alignment issue after an accident. They found a new tire for replacement same day at a lower price than I could have gotten it myself.

These guys have been helping my car age gracefully and safely for a few years, and they do great work every single time. They explain things clearly to me, and give me options when applicable. Utmost professionals that are always kind. Thank you Hillside Auto! Services: Oil change, Body & Trim, Engine repair, Auto engine tuning

The first time I came here, it was because my car door wouldn't lock and they were the closest AAA-approved shop. I don't remember now exactly what it was called--something like lock train assembly--but basically something big and expensive needed to be replaced. The initial quote took the wind out of me, but I asked if they could get a used part to bring that down.

They made phone calls to salvage yards all over the country and were able to get one the next week, saving me a LOT of money. They are really awesome about letting you know what you do and do not need, and helping you save yourself money. The most recent time I came in for an oil change, the tech said that my oil was like new (I don't drive a lot), so they told me I could skip the oil change, and they'd send me my next oil change reminder in 3 months. They're really honest, knowledgeable, and skilled!

I took my car in after a brake pad had worn down and the caliper over extended. I live near by and my car was not safe to drive, I pretty much had no other choice but to go to these guys. Both rear pads, rotors and calipers had to be replaced, and the owner (of the shop) wanted to replace the front pads and rotors. Over all they quoted me $1700! way over priced!

I needed the car soon so I agreed to do just the repair on the rear and I would save the front end work for another shop (which I did a week later for half the cost that Hillside quoted me). While I was there, I asked them to take a look at an issue with an 02 Sensor. My check engine light had been coming on after heavy rains, but after a day the light would turn off. Seemed like an electrical issue.

They said they would take a look. When I came to pick up the car, the brakes worked well, and the car was safe to drive, but my wallet sure hurt. I asked them if they checked out the connection to the O2 sensor like I had asked and they said they forgot and the manager said to me and I quote "What, you go to autozone one time and think you're some kind of car expert?". Honestly, don't need to pay $1000 for a break job to get that level of disrespect. I've stopped even coming to get gas from these guys. Do your self a favor and go some place else.

Look, not many of us are happy with paying $50 automatically for bringing our car in, I understand. I work a fairly minimum wage job. However, it means these guys are actually getting paid for their work somewhat decently, which means they're going to take care of you and your car and they're not going to try to sell you things you don't need. They've been incredibly helpful and have squeezed me into their schedule if I call day of. They tell you what they did, and why they did it. I've been incredibly happy with the service they've done for my car!