Don Roy's Auto Body proudly serves the Western Massachusetts area with the ultimate in auto repairs. Since 1992, we have upheld our commitment to excellence in all areas of collision repair, repainting, restoration, and much more! Our dedication to customer satisfaction and hassle-free claims handling ensures that you will be back in your vehicle as fast as possible.
No job is too large or too small. We look forward to meeting with you and discussing how we can meet your needs. Whether you own a Buick or a Bentley, a Pick-up or a Porsche, Don Roy's Auto Body can handle your auto damage repairs fast, efficiently and flawlessly!
No job is too large or too small. We look forward to meeting with you and discussing how we can meet your needs. Whether you own a Buick or a Bentley, a Pick-up or a Porsche, Don Roy's Auto Body can handle your auto damage repairs fast, efficiently and flawlessly!
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Services
Don Roy's Auto Body serves the collision repair, auto body repair, and vehicle repaint needs of customers in Chicopee, MA, Springfield, MA, South Hadley, MA, and nearby areas. Don Roy's Auto Body has provided top-quality service to individuals and businesses in the Western Massachusetts area since 1992.
Expert collision repair and painting: We employ superior painting and computerized color matching techniques to ensure the perfect color every time. Frame Straightening: When your frame needs to be repaired, take confidence in our state-of-the-art techniques to ensure safety and accuracy. Rental Cars: We will happily assist you with setting up a rental vehicle while your vehicle is being repaired.
Don't let cloudy headlights stop you from driving at night. Stay safe on the road and save money when you call Don Roy's Auto Body for on-site headlight restoration. The Cost Effective Choice: New headlights with installation can cost on average $250.00 per headlight. Restoration is a cost effective alternative that can save you hundreds of dollars and bring your current headlights back to like-new condition.
If you can drive the vehicle, please move it to the side of the road to help clear any traffic problems which may occur as a result of the accident. Q: You are not on my Insurance Company's referral list but I would like to have my repairs completed at your shop. What are my rights? A: Massachusetts law protects your right to have your vehicle repaired at the shop of your choice.
Reviews (9)
Raynna C.
Apr 16, 2022
After hitting a large snow bank I contacted my insurance who recommended Don Roy's auto body. I had never been to that company but it was conveniently close to home. As soon as I walked in I was greeted with smiles and professionalism. They reviewed my vehicle with me and found items I didn't even see were damaged. I was impresses by their attention to detail.
I immediately booked an appointment. Their appointments were out about a month out I was hoping for sooner but with the world as it I understood. On day of service They arranged rental which arrived right as I did. They reviewed with me services and sent me on my way. I received emails almost daily with computer generated updates. As my completion date neared I also received personal phone calls with updates of progress.
When I picked up my car I was sooo impressed on how great they did blending the paint and they even DETAILED my car. I had pinstripping that was wearing off they matched it perfectly. They installed my raingaurds at no additional cost I couldn't believe how amazing the car looked. I met my auto body specialist Ron such a great guy he pointed out my brakes had rust on them and may want to get them checked.
Which i did and found they were completely rusted through and needed replacement. Ron said if I had any concerns just to call. I believe this family run business is top scale and felt I received the intimate experience I didn't even know I needed.
I immediately booked an appointment. Their appointments were out about a month out I was hoping for sooner but with the world as it I understood. On day of service They arranged rental which arrived right as I did. They reviewed with me services and sent me on my way. I received emails almost daily with computer generated updates. As my completion date neared I also received personal phone calls with updates of progress.
When I picked up my car I was sooo impressed on how great they did blending the paint and they even DETAILED my car. I had pinstripping that was wearing off they matched it perfectly. They installed my raingaurds at no additional cost I couldn't believe how amazing the car looked. I met my auto body specialist Ron such a great guy he pointed out my brakes had rust on them and may want to get them checked.
Which i did and found they were completely rusted through and needed replacement. Ron said if I had any concerns just to call. I believe this family run business is top scale and felt I received the intimate experience I didn't even know I needed.
Melissa Strange
Apr 09, 2022
Darlene Thibodeau
Mar 25, 2022
I was in a car accident and was referred from a friend to use Don Roy's. I am very happy that I listened. From the first phone call straight through the pick up of my SUV the service was above and beyond! Karen was wonderful explaining and keeping me informed from start to finish! Ron was excellent and the work was great! They also cleaned the car inside and out, looked like new! They were very busy and booked out till April and still fit me and had my car ready in a week. Thank you all!
Megan Fish
Mar 23, 2022
I highly recommend Don Roy's Auto Body Shop. I brought my car in due to being dented in an accident. Not only did they fix the issue, but they even colored matched some scratches on the door near the dent that weren't caused by the accident. They also took the time to completely clean the inside of my car for me. They took out all the floor mats, cleaned them, and vacuumed the whole thing. They were also very pleasant to interact with.
Debbie Wheeler
Jan 05, 2022
Victor Danilchenko
Dec 24, 2021
My son got into an accident. At the tower's advice I took his car to Don Roy's. The production manager, Ron Pease, gave me an honest estimate, advised me that the car is not worth saving, and was even kind enough not to charge for storage (it stayed there over Thanksgiving). While they couldn't save my son's car, I feel that this place is honest and fair, which is a lot.
Mary Vanwert
Dec 04, 2021
A. J. Poirier
Apr 30, 2021
Karen got my car in immediately for damage to the underneath engine liner from the huge snowstorm, it was literally dragging on the ground. Extremely friendly just as Don and Irene are! Great conversation as I waited for the super fast service to fix the car. Will only take my car there from now on! Thank you so much Karen and Merry Christmas!
Ken Pueschel
Apr 25, 2020
Awesome place for paint and auto body repair. They did a superb job in fixing my Truck. Made it look like showroom condition. The body work was exceptional as well as the paint. Staff and personnel were friendly and easy to work with. Thank you for a relaxed and unstressful experience. Highly recommend.
