Explode every bad mechanic stereotype and frustrating experience in just one call or visit! Seriously, car repair as stress-free as a visit to a day spa!.For real, I'm telling everyone how awesome these guys are. And none of the cars in my family is ever going anyplace else except my husband's garage or Palumbo! For 35 years, Palumbo's Automotive has been Guilford's go-to choice for high-quality automobile maintenance, expert vehicle repair, and comprehensive automotive services. Peter Palumbo and his team of experienced and expert ASE-certified mechanics, comprehensive service writers, and solution-oriented customer service representatives truly care about you and your car.
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Reviews (23)
Roxy Pickering
May 26, 2022
Friendly, knowledgeable, efficient service. Reasonable honest prices for repairs. A real pleasure to do business with. I prefer to do business with people that I like and respect which Palumbo's offers. They also support the Guilford Food Bank, above and beyond the call of duty! Services: General repairs & maintenance, Tires
Jordan Fortin
May 21, 2022
Always a good experience at Palumbo's, reliable and trustworthy service. Today I popped in hoping to schedule a slot for a tire repair before the weekend; Patrick, who was manning the desk, helped me on the spot. He patched the tire, replaced the donut and I was on my way, all in a matter of ~10mins. Greatly appreciate that level of customer service, and he was polite and professional to boot. Thanks Patrick!
Brenda Martin
May 15, 2022
We started hearing a noise in our RV and came here to have it checked when we were on our trip. They treated us so good! They got us right in and worked on our RV in their parking lot. Matt went above and beyond and Josh and Nick jumped in to help. Without their help, we may not have been able to get back on the road. I highly recommend this place.
Andrea Donovan
May 12, 2022
Nicolle Cannone
May 07, 2022
We were on our way to Boston and could hear something scraping underneath the car against the pavement. We pulled over and saw that the skid plate was hanging. Drove off the nearest exit and found Palumbo's and they so graciously took us in right away. Judy and Patrick were so wonderful. We were in and out about 10 minutes and the shop was already busy so it was just wonderful that they were able to squeeze us in! Thank you thank you thank you!
Jean Elizabeth Glass
May 07, 2022
Sabrina Maurer
Jan 11, 2022
Michael Teape
Dec 11, 2021
Time after time Palumbo's have helped me with both my vehicles on issues (saved me thousands with good advice and creative fixes) and standard maintenance. All staff are helpful from the moment you step onto the lot. I highly recommend Palumbo's to steer you in the right direction, experienced staff, fair pricing, and extra help when you don't expect it but need it. My go to in Guilford.
Linda James
Dec 04, 2021
I can not say enough wonderful things about Palumbo's. My daughter's check engine light came on so we pulled in with no appointment just to see if it was safe for her to drive or if it needed urgent attention. We were immediately greeted by two young men who offered to take a look right there. They ran a diagnostic test. Patrick then came out to tell us about the findings and basically confirmed it's safe for her to drive back to school and it can wait until next week when she returns.
I then went to pay for the test in which they did not charge us. I know the dealership would have for sure. It's nice to be able leave an auto mechanic shop knowing you were not taken advantage of. It is very clear that this is a family run business who care about their customers and their community. Pete is a constant presence in the school system and always hosts car washes for the local kids sports. I highly recommend them.
I then went to pay for the test in which they did not charge us. I know the dealership would have for sure. It's nice to be able leave an auto mechanic shop knowing you were not taken advantage of. It is very clear that this is a family run business who care about their customers and their community. Pete is a constant presence in the school system and always hosts car washes for the local kids sports. I highly recommend them.
David Alpert
Oct 31, 2021
Leah Brown Dudley
Sep 13, 2021
After my axle recently (and quite dramatically) broke, Palumbo's crew reacted quickly and went above and beyond to not only repair my car, but to provide an experience that was exceptionally responsive and pleasant. Stacy was knowledgeable about the origin of the problem, which she articulated clearly and professionally, and the entire staff wowed me with their hospitality and kindness. Peter has nurtured a truly unique car care experience and I will surely be back again! Thank you to the whole team at Palumbo's.
Kate Ordway
Aug 05, 2021
Jeff Griesbauer
Jul 20, 2021
On my way from MA & MD & I got a flat. Palumbo's had a FULL lot when I pulled in without an appointment. They didn't have my size tire but put on the spare & gave me the name of a nearby tire store. They provided me cold water & even apologized for not have any breakfast for me while I waited. I was in & out in less than 30 minutes. All this for no charge!
Sandy Whelan
Jul 20, 2021
This is my first experience using Palumbo's Automotive since moving to town. For years my brother had recommended them. My move made my realize that this would be a convenient place for service if I liked them. I had a friendly, professional Maintenance today that was done in a convenient time frame. I have found new auto mechanics! Thank you!
Paula Burns
Jun 15, 2021
Kristin Morris
Jun 14, 2021
All the staff at the front desk were very friendly and helpful. The mechanics are very thorough and I trust them to do only what is needed on my car. The owner is always giving back to the community. I feel very fortunate to have them nearby. Services: Tires, Wheel alignment, Oil change, General repairs & maintenance
Meg Teape
May 29, 2021
Just had our Prius serviced and had a great experience. Same excellent leadership that we've relied on for years with great new, friendly, staff. Customer service was spot on with communication along the way, lower cost than the dealership quoted, and quick turnaround. We know we can trust Palumbo's with all our automotive needs. Services: Brakes, General repairs & maintenance, Exhaust, Air & Cabin Filter
Craig Keanna
May 15, 2021
Deborah Whitcomb
May 05, 2021
Jennifer Lattanzi
Apr 22, 2021
Woke up to a flat tire on my car in the driveway this morning. Called Palumbo's, and in within the hour Peter came to our home, took my car, repaired the tire, and delivered it back to me so that I could to an appointment on time. In lieu of payment they ask for donations to the Guilford Food Bank. Palumbo's wonderful staff goes above and beyond! Thank you!
Solange Bernier
Apr 14, 2021
Justine Guckin
Aug 03, 2020
Going to Palumbos is like clicking your heels three times and magic happens I am in a wheelchair with an accessible vehicle and my key fob battery was dead so I stopped in to Palumbo's and a very nice gentleman. came out and greeted me in my car and took my fob, brought it upstairs, put a new battery in it and checked to make sure it worked viola!
I tried to give him a tip - he wouldn't except it but he did offer to put it into the Guilford Food Bank jar that they have - I am very grateful they are right across the street from where I work Bravo!
I tried to give him a tip - he wouldn't except it but he did offer to put it into the Guilford Food Bank jar that they have - I am very grateful they are right across the street from where I work Bravo!
Chelsea Diamond
May 15, 2020
From the knowledge of the Palumbo's team, to the top notch skill level of the technicians, to the overall amazing customer service - I cannot thank you guys enough for doing what you do. And on top of that, saving me thousands in a faulty diagnosis from a dealership. Thank you x infinity, Palumbo's!