Route 83 Auto Center

There was a nice man who was driving the wrecker to bring my car to Route 83 after my son had an accident with it. No one was hurt, thank God. The car was totaled and we called Diane a few times each time she was so professional, friendly and nice. We also went one day to clean out the car to get our belongings. Another man driving a wrecker was professional, friendly and very helpful!

I had to call Diane back and tell her everyone we came into contact with from Route 83 Auto, everyone is professional, knowledgeable and friendly. I would highly recommend them with such wonderful customer service! Keep up the great job! I hope it becomes catchy! Stay safe!

AAA sent them to tow my car. This is how it arrived at the dealership servicing my car. Went through AAA mediation. Rt 83 auto center said they didnt do it and would not pay for a new set of tires. Would give no stars but google will not let me. Service: Car towing

Omg they are the nicest people. Lisa and Diane helped me so much and the seemed like they actually cared about me and my van. I give them a 10 out of 10.

I went there to get my emissions tested and I didn't have to wait very long. I would definitely go next time my emissions is due.

Great service and no getting taken advantage of either! Amazing mechanics also and the front office lady is sweet as can be! Looking for a fair priced and reliable shop for all your cars needs, I highly recommend Rte. 83 Auto!

We had car trouble while driving home from vacation. We were about 5 hours away. We were towed by a AAA service. The young man that helped us (Jason) checked with the garage he worked from to see if our car could be fixed that day. Route 83 Auto squeezed us in, and charged a very reasonable price. We were able to get back on the road the same day, They were helpful and friendly. If I were from that area, I would definitely use them.

I brought my car to Route 83 Auto because oil was leaking onto my garage floor. They diagnosed the problem as a leaking valve cover gasket, rear cam seal and oil pan gasket. In addition, the engine would have to be degreased. I then called another auto repair shop. The mechanic, Rob, asked me questions about my car and, based on my answers, told me that he would recommend only the replacement of the valve cover gasket and engine degreasing at this point because that usually solved the leak problem.

It did! Not one drop of oil since. In addition, I was charged $126 by Route 83 Auto for this "diagnosis", which Rob did over the phone at no charge. So my advice is to get several opinions on work and cost. Route 83 Auto wanted to charge me a total of $820 for diagnostics and work that I didn't need to have done. My oil leak problem was solved for only $182!

They had what I was looking, and helped me get into it. Tony was friendly even took my old car in trade. I found the whole experience very stress free, and I love my new SUV. I Highly recommend getting your next vehicle from them. The whole staff were great! They also took care of registering car at motor vehicle dept. It was great not having to wait in those lines. Ask for Tony he was great!? Tell him Deano sent you.

Super friendly people, not so good with the repairs. I was patient and understanding, but they had my truck for a combined total of 3 months out of 4 and still did not fix it. I admire their diligence, but bottom line, I had to take it somewhere else to finally get it running.

Tony helped me purchase my used Toyota RAV4. My last car was a wreck and he helped me through the process. He was patient and understanding. I was able to find something in my price range, the mileage was perfect, and the customer service was out of this world! 7 months later and i still have no issues with my car! Thank you so much Route 83

Easily one of the best mechanics in CT in my opinion, honestly nothing I've brought to Kevin that he hasn't been able to repair at a seriously reasonable price, he absolutely knows what needs to be done.

From the time the car was towed we received caring attitudes and professionalism. After we explained another car was needed as this one had gone to heaven, they were so generous and courteous in allowing us to keep the car there till we could arrange to have it removed - and didn't charge us a penny. They were helpful in all respects - so much so, that I even decided to get my oil changed that day at almost a 50% reduced price from where I had it serviced prior.

I also highly recommend also the sales side - they were patient with us as we took time to go to many places and test drive vehicles before deciding to purchase from them. From the towing to the sales - excellent staff - family oriented and easy to deal with - I highly recommend them to all my friends and family and will continue having my car serviced there going forward. They exceeded my expectations and they strive to keep the customer happy - as that is their business and do it well!

From the very start, Tony, along with the entire staff at Route 83 Auto Center were very personable and provided great service. They guided me through a couple of car options until I decided on my blue Honda Civic. to which I have fallen in love with! The car was ready 3 days earlier than they said and looked beautiful. Tony has a wonderful style and I never felt pressured to make an offer. I highly recommend Route 83 Auto and look forward to working with them again in the future! Thank you!

Can you say REALLY BAD. This shop did unauthorized repairs and tried to gouge with a triple rate increase. Then followed up with a phone call message using abusive language to the customer, when the customer dared ask about the costs. Looking at Facebook you can tell this is not the first time. These people should not be in business. Do not use them. Show them how bad they are by not using their services. Listen to the voicemail message here. http://picosong.com/t9VT

This auto repair shop is a very pleasant surprise. I will be sending all my future work and recommendations to friends to this facility. They worked with us and we received the fastest service at the best price as compared to some other local shops. And for icing on the cake, the people we worked with were very polite and friendly. it didn't make up for the wrecked car, but almost.

Do not buy a car from them without getting a second mechanic's opinion. Bought a car 2 years ago and the day after I picked it up, check engine light came on with a catalytic converter error. Brought it back and they said if I purchased the part, they'd take care of the labor. I took the work elsewhere. I know I bought this car "as is, " but why wasn't the car fully inspected prior to me purchasing it, as they claim they did.

It also came with a "clean" car fax report. I should've looked up the vin myself, because I have now found that out to be a farce. They claimed the car was regularly maintained at West Springfield Subaru. Fast forward to last week when I brought the car into Suburban Subaru in Vernon for a diagnostic scan and they tell me there's an open recall on my car from YEARS ago.

The recall was so old, the replacement parts had to be special ordered. They also told me if this car had been maintained at a Subaru dealership like Rt. 83 claimed, this recall would've been caught and fixed YEARS ago. Shame on me for rushing into the purchase, but DO NOT buy a car from them!

Their mahi-mahi tacos are so tasty. The ssuce that's placed on top makes it even more enjoyable. I come here at least once a week.