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By-Pass Auto Body By-Pass Auto Body is a locally owned and operated full-service automotive repair shop in Springfield, Illinois. Since 1970, we have provided excellent customer service and quality craftsmanship with each vehicle that enters our work bay. From small dents in your car's door to "nearly totaled" vehicles requiring repair or replacement of major body sections, the team at By-Pass uses their extensive experience and knowledge to restore your car to pre-crash condition.We also offer a wide variety of auto repair services and with each one comes with our owner guarantee.
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The By-Pass Auto Body company had a humble beginning in 1970 as Ron Bitschenauer began fixing cars in the garage at his home. After a few years, Ron took his love of cars and automotive knowledge and decided to expand his repair business outside the family garage. He launched his collision repair center in 1971 out of the old Capital Trade School on Bypass 66.
Not only do we offer complete collision repair for all foreign and domestic automobiles at By-Pass, we also offer mechanical repair and towing services. Our state-of-the-art equipment and experienced team members will make sure that your car is running at its peak performance. We strive to provide the best service you can find at a competitive price.
Reviews (17)
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Red The Guardian
Apr 23, 2022
Scammers, gave a quote of 2,000 dollars for a repair that averages 150-400, claiming repairs that are totally unnecessary after barely looking at the car.
Jessica Russell
Jan 21, 2022
The lovely lady who works at the desk is a god send she is absolutely an angel in disguise. I would refer this place to everyone. I want to say thank u sooo much.
Hurizen Marie
Jan 19, 2022
When I got into my car accident on December 10th, 2021. By-Pass Auto Body was called to tow my car from the scene to there Auto Body building to keep in storage over the weekend (since they are not open on Saturday or Sunday's) I had to wait to clean my car out Monday during the week. When I went inside By-Pass to PAY my tow fee, storage fee, ect.

That Monday they ALL were very rude to me and unprofessional! I told them I was having a DIFFERENT tow company come pick my vehicle up because I planned on keeping my car else where. When I went outside on By-Pass lot after paying bill, I went and cleaned my car out and noticed MULTIPLE items I KNOW was in my car was stolen! I DO NOT RECCOMEND THIS COMPANY AT ALL! TERRIBLE SERVICE!
Grant Fitz
Jun 25, 2021
I took my vehicle to By-Pass Auto Body for detailing and to buff out some paint on my fender. Wow - they did an excellent job! It looked like a new vehicle. Very impressive - more so than any other place I have used. Pricing was better also which is another plus. Highly recommended!
Gloria Verhulst
May 31, 2021
Had an accident. By-Pass towed car from scene. They were prompt to arrive and quick to remove car. Later it was easy to get belongings out of car.
Rich W.
May 20, 2021
I have known and used them for years. They do great work and are very honest. Very professional. Their equipment is state of the art and they have many years of experience,
Wael Otaibi
Apr 11, 2021
Very responsive. Tony was great. Very prompt and courteous. Not only was he right on time, he kept calling to make sure things were ok. When he arrived, the job was done very efficiently. Thanks again
Larry B.
Mar 23, 2021
I just had my truck towed today after it just quit running going down the road. They came out fast and the driver was very nice and knowledgeable. I would definitely recommend them.
Adaora Onyemelukwe
Mar 19, 2021
Worst experience ever. never picked my car up from gas station. Never received a call from the driver. gas station had my car impounded and it ended up costing me 312 dollars to get my car out. I've spoken to several representatives but have yet for the owner to call me back. I'll never I mean never use their company again in my life. One simple call could've saved me 312 dollars.

I will definitely be making a Facebook status as well to ensure that the community knows how this company treats their customers. The driver was even cursing in the background trying to defend his own lies. I'm totally disheartened my family has been using this company for years.
Mr. Succulents
Mar 04, 2021
My tire blew on the side of the highway. i had roadside assistance on my phone so i called for a tow they i guess called bypass. my roadside set up the tow said bypass would be there in a hour. an. hour goes by still no bypass. my roadside calls me back to confirm i got my tow and im ok. i said no they never showed up. my roadside called bypass who said there tow truck broke down. that's funny 15 mins before my roadside called i seen the bypass tow truck go by with 2 on the back and one on the boom. literally left me stranded. this happened a couple years ago. I posted this on Craigslist and got a response from the owner asking what he could do to help. it's a little to late now. does bypass still got that at&t roadside contract?
Rashad B.
Jun 22, 2020
They call me N word and pull a gun on me then they charge me more when I call da cops. Racist place
Paul J. Przepiorka
Apr 09, 2020
One of my friends had his car stuck. I ended up calling up my roadside service and they were the only ones available on a Sunday afternoon. A truck driver called me up right after the request was made. He located us within 15 minutes. Tony showed up in a solid flatbed truck with a winch. My friend was back on the road within 30minutues. Thanks ByPass, you guys saved our day!
Jeremy P.
Jan 10, 2020
Never use these people. Their tow truck people are very unprofessional. They will drop off cars that do not run and put them in such a way to block your shop. Just very rude people. I can't use their service anymore.
J. R.
Aug 25, 2018
If I could give this place negative a trillion I would. They illegally towed my car off my private property, didn't report the tow to the police, had my car for 2 months plus wreaked it. The only reason I got my car back is because I found it. This place is running an illegal operation! Beware they are also involved with insurance fraud!
Gloria
Aug 12, 2018
I don't even give this place ONE star! My vehicle was taken there after an accident to be repaired. When they called me to tell me that it was ready to be picked up I noticed the bumper they had replaced wasn't replaced properly, the paint wasn't an exact match, my vehicle had vibration while driving. I took it back several times to have it fixed.

I even pointed out the bumper before I left to the guy in the office, but he just kind of smirked and brushed it off. I recently found out (from a different shop) that one of my wheels was dented and cracked causing the vibration from the accident. I've been driving my vehicle in a dangerous condition to my family and others because of their careless and dangerous service.
Lee K.
Nov 19, 2017
I have had the pleasure of working with the Bitschenauers through several accidents most of which were not our fault. They were friendly and provided new parts. The quality of work and the paint jobs have always been beyond expectations. Laurie and Kim have always been helpful and told us just what was involved. They have always been prompt and have even provided a car on occasion.

Both Bob and Bill have gone out of their way to make sure that I was satisfied. I don't like to think about the accidents we have been involved in, but I know that I will get a quality job at Bypass. It has been a pleasure of ours to have done business with them over the past 15 years. We would really hate it if you guys ever decide to retire. Thanks again for another quality job. Truly Lee R Korty
Katie B.
Jan 19, 2016
Worst service I have ever received by pretty much any business. People that work there are rude and seem pretty incompetent to me. I would not recommend them to anyone.