Mountjoy's Autoshop & Autoparts

I went to this shop about a week ago to get my front breaks done, I brought my breaks with me, however the owner Ricardo took my wheel off and told me that I had the wrong breaks, I told him that I would go and get the correct breaks to put the wheel back on, he said that he would have to charge me 1/2 the price of what he was charging me to put my breaks on to put the wheel back on because he took the wheel off.

He also suggested that I get someone to come get me to go get the correct breaks, I was confused as to why he would say that when all he had to do was put my wheel back on so I could go get the correct breaks and come back so he can complete the work for me. I asked him why would he charge me to put my wheel back when I'm going to get the correct breaks and coming right back, he said would u take something off and not charge?

To me that's bad customer service and to charge me to put my wheel back on which was $30 he charged was mind puzzling to me, I've been to this shop several times and NEVER had an issue til now. I will NEVER go back to this shop again this was by far the WORST experience I've ever had to encounter. If I could give negative zero stars I would.

DO NOT BRING YOUR CAR HERE! Terrible customer service. Tells you all these problems wrong with your car and really it's something else. He told me my car is fixed same problem continuously keeps happening brought it back two times same problem! Horrible experience with the owner and language barrier with the actual mechanics. Waste of money and time for horrible service

The best automotive service in Hyattsville MD. I Refer All My Customers Here For Exceptional Alignments And I Also Bring All My Cars Here For Alignments As Well.

Critical: Professionalism My car was pulling to the right side, they did the alignment but it was not fixed, I take it back, one of them drove my car, he told me I don't feel anything, I told him it has still problem, but he did not do it again, so I suggest you folks, DO NOT BRING YOUR CAR HERE, THEY ARE NOT ABLE TO FIX IT. Service: Wheel alignment

Always always great service. I NEVER write reviews but I have been to Mountjoy as of today 3 times. They work super fast, nearly same day turn around, and they have the lowest labor cost in the DMV. Believe me im cheap and Ive called everywhere. Ive gotten my radiator replace, engine mounts, and now complete break job.

Bad customer service. Take you money and don't listen. Go to another auto like Kelly's Muffler that does better work. If you have knowledgeable, this guy will try to make it seem like you don't know what you're talking about. Poor quality, not punctual opened at 8:10am, not professional and poor value. Yes the price is cheap but you get what you pay for. He didn't give you a receipt either but I do have a print out. Renardo is the owner

This place is great. Ricardo helped me out when I needed someone with a shop press to press out/in some hub and bearing assemblies into a set of steering knuckles. I just dropped them off and picked them up later in the day. It's nice to have a small independent shop locally to help out on projects when you get in a bind.

I had my car allignment done here. Excellent job welldone. Ricardo has great communication skill. If car has any worn suspension part, he will let know and propose you a solution. Please don't waist your time at the dealership just bring your car there and you will ne happy. No appointment needed. Thanks Richardo.

Good guys to deal with - the work they did for me came in *under* their original estimate, and they had no problem with me adding on a couple of little jobs after I had dropped it off (i.e. they didn't tell me to schedule another appointment).