Concours Cars

I'm shocked to read some of the reviews as everytime im in they treat me awesome. They know be by name and have done two other volkswagens of mine. Never had a complaint or issue. 5 out of 5. Price is on the higher side but when you get better quality service then any other euro shop its a easy justification. Thanks again guys.

I called to ask about servicing my Audi TT. I got a call back from the owner who was extremely helpful and shared trade knowledge to get me pointed in the right direction before bringing my car in for advanced performance tuning. I am very satisfied!

Very poor at time keeping.and to stop and take lunch I am here waiting on my car. But that is cool. Go do lunch. I will be here with my car on your rack when you get back from lunch. And still take 2 hours to finish. What was only a 1.5 hour apointment At 830am. Finally get my car at 210pm. Thamks for sucking up the time.

I've taken my cars to Mark and Frank several times over the years. They are true professionals and are the only ones I trust to do quality work. Absolutely recommend if you're picky about who you let work on your car.

My 1976 BMW 2002 had been in my garage for the last 20 years. I would start it occasionally and drive it around our neighborhood from time to time. But, I just couldn't trust it out on the road. Electrics were corroded; brakes were leaking; and, my tires were the worst. The time had come. I called Mark at Concours Cars. At our initial meeting with him we developed our plan.

Safety items first; drivability items next; and finally, a few upgrades. Throughout this process, Mark kept us informed and even educated us on our Bimmer's various systems. Our thanks goes out to Mark, Frank, Mike and all who helped us get our Bimmer back on the road.

Mark and Frank are extremely knowledgeable and professional. I had my Audi A6 in for repacement of front rotors and brake pads. Highly recommend Concours Cars to all Audi owners. I will definitely be calling for future needs.

*Totally intolerable manager, talked down to me like an idiot. Told me $100 means nothing to him and I should be happy with getting the service I did.* For some reason my last review is not showing up. I am literally writing this again because of how strongly I feel about this shops attitude towards its customers. A while ago I took my VW Diesel bug here because it wouldn't start randomly.

I get a call back 30 min later as they found the problem. My negitive battery terminal was loose from when I just changed the battery. They tightened it up and it was solved. I was happy to hear it was such a lamens issue. I came to the shop to pick up the car and was handed a $120+ bill. When I scoffed at the price one of the managers (I believe to be one of the owners) decided to talk down to me about how much things cost.

And that $100 should mean nothing to me because "it's a tiny amount of money". He then talked down to the 2 ladies I was with about the same thing and told us "there's some feedback about you". I paid for the "service" and left. I wouldn't spend my money hear as some people just dont deserve it. If you value your hard earned money and want to support solid business stay away from Concours Cars.

I have found the people at Concours Cars to be knowledgeable, professional and extremely helpful. Most of all, my experience has shown me that they are passionate about getting the job done in the right way.

This is the third European specialty shop I took my Audi to and the first that was able to diagnose my Audi's misfire issue. They really are the best in town. They even located and tightened down a motor bracket that was making noise for free. The customer service can't be beat. Brett took the time to explain to me in detail everything that was happening without being in any way demeaning towards me as well as patiently answered all of my questions. He was completely straight-forward and honest and tried to save me money and create a long-term customer.

A long story but they intentionally put the wrong APR tune in my Porsche, (wrong tune for the DME, wrong tune for what the car had). This caused multiple trips to different shops (3 Zero 3, CoSpgs Porsche and Concours), trying to figure out why the car was running so poorly. $2000 later, no resolution. European Performance did what they could, fixing the vacuum issue that controls brake performance and boost pressure, both critical performance issues missed by the shops above.

Though they couldn't fix the tune issue that had the car in "Limp Mode" for almost 2 years. Ultimately, back at Porsche, it was discovered they rendered the DME incapable of returning to factory software. Another $3200 to fix that issue. Now the car is happy. As for APR, they refused to refund the $2200 for the wrong software they helped Concours put on my car. If I were you, would stay as far away from Concours and APR as you can get!