Founded in 1955, we are Long Island's largest collision repair facility, with a reputation for repairing vehicles in the manner the original manufacturer recommends. This means we only use new OEM replacement parts and we never deviate from the OEM procedures by cutting corners to save insurers money. This also means we refuse to be bullied into repairing vehicles improperly when the insurance companies refuse to pay for proper repairs. We are a certified collision repair facility for most of the automotive manufacturers and we follow their guidelines when performing auto body repairs.
Services
Established in 1955 by Vincent Brett, Mid Island Collision Centers made a name for itself in the early years by leading the industry in auto body repair techniques, training, and an unrelenting investment in facilities and equipment. The shop currently occupies two buildings, two large storage lots, and a rental car facility all on one block.
With over 40 OEM trained technicians for nearly every single automobile manufacturer, you would be hard pressed to find a better equipped, better trained auto body repair facility than Mid Island Collision Centers in New York. We have such a strong reputation for factory correct repairs, that customers come to us from as far away as Connecticut and New Jersey to get their cars repaired.
Mid Island Collision Centers warrants its body and paint work to be free of defects in materials and workmanship during your ownership of the vehicle providing a lifetime warranty. This lifetime warranty excludes normal wear and tear and regular maintenance items such as tires, fluids, brakes, shocks, wheel alignments, etc.
Cars never look shinier than the moment they get fresh paint. They are free of light scratches, dirt and environmental haze that occurs to paint finishes over time. Is important to know how to care for your freshly painted vehicle after it leaves Mid Island Collision Centers. Here are some pointers.
Reviews (17)
Joseph Nadden
Jun 24, 2022
Brought my car here for a not at fault fender bender. Worked with Laura. She is truly amazing, super sweet and extremely knowledgeable providing me with updates every step of the way till my car was done. My car was also nicely detailed and looked brand new again. Such a wonderful experience and if I could I would do it all over again with Mid Island Collision. I highly recommend them for all your car body shop repairs.
Simon Gendelman
Apr 21, 2022
This is the worst body shop on all of Long Island. My vehicle was involved in a minor fender bender and had some damage to the back bumper. Mid Island Collision was extremely difficult to work with and claimed there was $35k in damages to the car, which is nearly then MSRP of the car when we purchased it 9 months ago. The body shop was paid by the insurance company, but refuses to release my car because they claim there was additional parts and labor which they have not received payment for. Mid Island collision is shady, unethical and committing rampant insurance fraud. AVOID AT ALL COSTS!
Venus Veras
Mar 20, 2022
I brought my car here for repair due to a no-fault fender bender. The service from start to finish was great. I worked with Jasmine. She explained the process step by step. Assisted with the car rental process while my car was going to be in the shop. She gave me periodic updates on my car. And the delivery was perfect - the car looked brand new and was nicely detailed.
Rodman Deevy
Mar 20, 2022
I'm very happy that I brought my 2019 pathfinder to Mid -island to be repaired. The staff and Brian are nothing but true professionals. They repaired my truck in a timely manner. Keep me in touch every step of the way. Brian made the process stress free and my truck looks brand new. Mid -island is the shop to use when you want it done right.
Pedro Camaro
Mar 04, 2022
Very good service, very professional and they have a knowledge staff, I needed a ride to get my car and they offered a uber ride to shop at no charge. And an assistance that if I had any future concerns about my repair that it would be addressed quickly. I left the shop felling completely confident.
Boyuan Zhang
Feb 04, 2022
Approaching from a reasonable person perspective, this shop is not only unprofessional but also feels entitlement beyond their customers. You won't have your basic rights of knowing the price or having your questions be answered. Communication is at the lowest of the low, you won't be able to talk to anyone you want because they will be either sick or out of office. If your looking for a place to trust with your Vehicle mid island collision is not the place.
Harry Walker
Jan 22, 2022
Austin Berg
Jan 15, 2022
SCAM! UNPROFESSIONAL! STAY AWAY! Would give negative stars if I could. The experience from day 1 until that final day was nothing short of horrible. We took our car in for a deep scratch on the front hood of car. Keep in mind this is a 2020 model. I wouldn't be surprised if they took a hammer to the car because they tried to charge insurance $20,000 (I have the paperwork to prove this, which also included a claim to begin changing our doors for new ones.how is that related to a scratch on the hood?).
Upon our arrival on day 1 - Bobby (who was dressed in basketball shorts and a hoodie) felt the need to tell us that he is the "top dog here". Pretty standard for people who feel the need to overcompensate and let you know that they are more important than they really are. It is obvious that his staff barely tolerates him, but they must hate working for him given his attitude, unprofessionalism, and constant profane yelling/berating of them in front of customers.
As they say - "the loudest one in the room is the weakest one in the room". Bobby is sloppy, unprofessional, uneducated, and is the epitome of trash. He offered to cover our July lease payment due to the amount of time our car would be in the shop and yet he still till this day has yet to deliver on that. We would get weekly calls from the insurance company threatening to shut off our rental because of the lack of communication and getting answers from Mid-Island, particularly Jasmine Khan.
This would be constant follow up on our end and try to connect the dots/relay info we would get. This alone took a ton of time out of our busy schedules to do something that should have been handled by Mid-Island. When our car was finally "ready to be picked up" it was NOT even done. There was a missing emblem (which goes to show that they did some above and beyond damage to the car themselves). All-in-all, I would stay FARRRRR away from this scam of a shop. There is no doubt that they commit insurance fraud as well.
Upon our arrival on day 1 - Bobby (who was dressed in basketball shorts and a hoodie) felt the need to tell us that he is the "top dog here". Pretty standard for people who feel the need to overcompensate and let you know that they are more important than they really are. It is obvious that his staff barely tolerates him, but they must hate working for him given his attitude, unprofessionalism, and constant profane yelling/berating of them in front of customers.
As they say - "the loudest one in the room is the weakest one in the room". Bobby is sloppy, unprofessional, uneducated, and is the epitome of trash. He offered to cover our July lease payment due to the amount of time our car would be in the shop and yet he still till this day has yet to deliver on that. We would get weekly calls from the insurance company threatening to shut off our rental because of the lack of communication and getting answers from Mid-Island, particularly Jasmine Khan.
This would be constant follow up on our end and try to connect the dots/relay info we would get. This alone took a ton of time out of our busy schedules to do something that should have been handled by Mid-Island. When our car was finally "ready to be picked up" it was NOT even done. There was a missing emblem (which goes to show that they did some above and beyond damage to the car themselves). All-in-all, I would stay FARRRRR away from this scam of a shop. There is no doubt that they commit insurance fraud as well.
Michael Loureiro
Nov 12, 2021
Went there in august to get a bumper ordered for my Tesla. I received an email from the tracking number that it was delivered in September. I called in October and was told by one of the guys there that they will call back in a hour. Fast forward to 11/09/21 I never got a call back. Just called today 3 times and no one can give me information on my bumper that they "ordered". Going on month 4 for a simple bumper replacement. Hopefully receive a call back
Jennifer Cardozo
Oct 05, 2021
Brendan Lynch
Sep 30, 2021
Google won't allow me to post my full review due to the length. But it is posted on Yelp. The reviews you see about insurance fraud and the time it takes to get your car back aren't a joke. They had my car for about 2 months on and off with me taking the car back 4 different times for various issues that were never Initially addressed. The final bill they tried billing for my 2017 civic si was for $21900.
At the time the car was only worth 24k and they had only replaced the drivers side door and blended that side of the car. On top of the issues that weren't addressed I discovered through my dash cams that employees were speeding down peninsula blvd and other private roads red lining and possibly power shifting my car. The owner Bobby dismissed this and wrote me a check for $300 telling me they needed to test drive the car.
There are still issues of poor workmanship on my car and the last I spoke to someone (Bill) there he asked me if those issues were a top priority for me. The glamorous shop may wow you but the workmanship won't.
At the time the car was only worth 24k and they had only replaced the drivers side door and blended that side of the car. On top of the issues that weren't addressed I discovered through my dash cams that employees were speeding down peninsula blvd and other private roads red lining and possibly power shifting my car. The owner Bobby dismissed this and wrote me a check for $300 telling me they needed to test drive the car.
There are still issues of poor workmanship on my car and the last I spoke to someone (Bill) there he asked me if those issues were a top priority for me. The glamorous shop may wow you but the workmanship won't.
Amit Srivastava
Sep 18, 2021
Angela Santana
Aug 02, 2021
So someone hit my back end last year while parked outside my house. I took my truck to mid island for repairs. At first they quoted me $8k as it wasn't bad damage no structural damage. It was minor. Then the final estimate was $14k no way it was that much damage! Then it took a month to fix it. Every time I called I got the same answer. Meanwhile I had a rental and my ins was paying it until I reached the max then mid island said they would pay the rest but they didn't so the rental place hit me for $1000.
I had to fight and argue with mid island to get my money as I was sitting in the red on my account. They gave me such the runaround to get my money. I went there with my mom and stayed there until I got my check. I will never go there ever again. While we were there u could hear the bosses shouting at there employees. They are not professional at all!
I have to say one girl called Bunnie she was very nice she also got the run around from them. She was the nicest person in there. But if u need repairs please do not go there. They are con men. I have one star because I can't say 0 stars.
I had to fight and argue with mid island to get my money as I was sitting in the red on my account. They gave me such the runaround to get my money. I went there with my mom and stayed there until I got my check. I will never go there ever again. While we were there u could hear the bosses shouting at there employees. They are not professional at all!
I have to say one girl called Bunnie she was very nice she also got the run around from them. She was the nicest person in there. But if u need repairs please do not go there. They are con men. I have one star because I can't say 0 stars.
Tom Federico
Nov 06, 2020
Had to change my rating, paint is coming off, alot of white spots in paint, also wheel wells were missing screws, water leaks in through the wheel wells.i will add pictures. I grew up in an orphanage, ive always been broke, finally worked hard enough to afford a nice camaro, was in a hit and run, and i decided to go here, the repair cost was 18,000 and my car was worth 20,000.v6 Camaro.
The car is ruined i keep it in great shape. Also ive had to take it back 3 or 4 times.they paid for the car rental a couple of times, but i did drop 1,000 bucks on a car rental one of the times they decided not to cover. This experience has me stressed out. I was basically side swiped in a hit and run, my rear fender had the only damage. At first they said its a 4,000$ job, then 8,000$, they ended up replacing THE WHOLE SIDE OF MY CAR FOR AN $18,000 DOLLAR JOB On a 2015 BASE MODEL V6 CAMARO.I feel like they took advantage, not only that my car insurance went up, and now im stuck with a car that was completely taken apart at the seams, leaks water, has so many white spots in the paint, it looks rushed.
Like i said i had to go back multiple times for these same problems, and it cost me in stress, $1,000 for a car rental. This is the first new car ive ever bought, the nicest thing ive ever had, im hard working, no family, everything i have i worked hard for, and this shop absolutely took advantage of me. I do body work, i fix cars, do construction, roofing, i fix other peoples cars, and know whats up when it comes to repairs of any kind on most automobiles. -Its now October, and even more paint has come off.
Soon my whole car will be white. They must have used a real thin water based paint, and rushed because my car looks really bad right now. At this point i think they should be held liable for the value of my car. A professional, stand up business would have done right and fixed this long ago. Its November now, more Paint is coming off, they used a real thin layer of cheap water based paint, my whole car will be white soon.
The car is ruined i keep it in great shape. Also ive had to take it back 3 or 4 times.they paid for the car rental a couple of times, but i did drop 1,000 bucks on a car rental one of the times they decided not to cover. This experience has me stressed out. I was basically side swiped in a hit and run, my rear fender had the only damage. At first they said its a 4,000$ job, then 8,000$, they ended up replacing THE WHOLE SIDE OF MY CAR FOR AN $18,000 DOLLAR JOB On a 2015 BASE MODEL V6 CAMARO.I feel like they took advantage, not only that my car insurance went up, and now im stuck with a car that was completely taken apart at the seams, leaks water, has so many white spots in the paint, it looks rushed.
Like i said i had to go back multiple times for these same problems, and it cost me in stress, $1,000 for a car rental. This is the first new car ive ever bought, the nicest thing ive ever had, im hard working, no family, everything i have i worked hard for, and this shop absolutely took advantage of me. I do body work, i fix cars, do construction, roofing, i fix other peoples cars, and know whats up when it comes to repairs of any kind on most automobiles. -Its now October, and even more paint has come off.
Soon my whole car will be white. They must have used a real thin water based paint, and rushed because my car looks really bad right now. At this point i think they should be held liable for the value of my car. A professional, stand up business would have done right and fixed this long ago. Its November now, more Paint is coming off, they used a real thin layer of cheap water based paint, my whole car will be white soon.
Anand Maharaj
Jun 21, 2020
After our vehicle was damaged by inadvertently hitting a bollard near a nonexistent fire hydrant a very good friend of mine in the car industry recommended Midisland collision. Lisa reached out to me and was very courteous. Once I arrived I met Nikki, Laura and Bobby. They were all very professional, patient and understanding. Once we took a look at the car, we were on the phone with my insurance, filed the claim, booked the rental and I was on my way.
Very efficient and straightforward. Nikki kept me informed as to the progress of the work. Once I came to pick the car up it was as if the incident never happened. To top it all off the car was detailed, much cleaner inside and out than when I dropped it off. Showroom quality. Truly appreciate their workmanship and dedication to customer service.
Very efficient and straightforward. Nikki kept me informed as to the progress of the work. Once I came to pick the car up it was as if the incident never happened. To top it all off the car was detailed, much cleaner inside and out than when I dropped it off. Showroom quality. Truly appreciate their workmanship and dedication to customer service.
Shameeda C.
Aug 12, 2019
Honestly I've never dealt with such an amazing Collision shop. Never going anywhere else. Everything is great, between Bunnie & Bobby you can't get better service! They honestly know the business and aren't trying to get one over on you! They kept me updated on every process the car was going through and kept in contact with info from the insurance and etc.
My car looked BRAND new, when I went to pick it up, i almost didn't realize it was my car until I saw my plates. Such a pleasure doing business with them and Hertz is conveniently right across, so no need to worry about rentals!
My car looked BRAND new, when I went to pick it up, i almost didn't realize it was my car until I saw my plates. Such a pleasure doing business with them and Hertz is conveniently right across, so no need to worry about rentals!
Richard Roll
Jan 23, 2019
My family had been using this shop for almost 20 years. After they fixed my mother's Lexus there was damage to the the inside trim pieces, scuff marks on the dash, the seat belt did not work, the seat belt cover was marked up with screwdriver marks there were grease marks and hand prints inside and the trim panel was sticking out. I brought it back to let Bryan know and he denied damaging anything.
I brought the car back twice for him to look at and he wouldn't fix the damaged parts. He told me to go through insurance but refused to cover the deductible. He also did not repair my other car properly which was in at the same time. I had another shop look at the damage and they explained how it was caused while repairing the car. Last time I called the guy who answered the phone said Jazmin didn't want to talk to me and hung up on me. I would not use this shop. They charge a lot to insurance companies but if you have a problem they will not take care of you.
I brought the car back twice for him to look at and he wouldn't fix the damaged parts. He told me to go through insurance but refused to cover the deductible. He also did not repair my other car properly which was in at the same time. I had another shop look at the damage and they explained how it was caused while repairing the car. Last time I called the guy who answered the phone said Jazmin didn't want to talk to me and hung up on me. I would not use this shop. They charge a lot to insurance companies but if you have a problem they will not take care of you.
