Whalen Automotive is a trusted, AAA-Approved AUTOMOTIVE SERVICE and REPAIR FACILITY, providing Brake Service, Suspension Work, Engine Service and Repair, Transmission Service, Check Engine Light Diagnostics and Repair, Alignments and Tire services as well as all other mechanical services. Serving the Latham, NY, Watervliet, NY and Troy, NY communities since 1990. We are open Monday through Friday from 8:00 AM to 5:00 PM. For drop-off or tow-in after hours, please use our secure key drop-box located just outside our office door.
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We regularly service customers vehicles from: Latham, Troy, Albany, Watervliet, Loudonville, Newtonville, Delmar and Slingerlands. The best way to minimize more serious breakdowns and the higher costs associated with automotive repair is by doing routine preventive maintenance. When I (John Whalen) first started as a mechanic I worked on tractor trailers and heavy equipment. The owners of this equipment understood that long vehicle life saved money and that preventive maintenance was the way to long vehicle life.
What is the right amount of space to leave between my car and the car in front when stopped at an intersection? You should always be able to see the rear wheels of the vehicle in front of you. If you pull too closely you lose sight of the rear wheels and your vehicle is so close that you cannot maneuver out of the way if the car behind yours is going to hit your car.
We have earned the "SUPER SERVICE" Award from Angieslist.com and have an overall rating of an 'A', so you can tell we strive for great customer service! I'm glad to have found an alternative to dealerships where I don't have to wonder about the quality of the repairs or being over-charged. I wish I had found them sooner because I've had a lot of work done on our cars the past couple of years. They are honest, professional, extremely competent, very pleasant to deal with, and quite fairly priced. They do excellent work.
Reviews (10)
Bill He
Jun 22, 2022
Ann
Jun 16, 2022
It's vital for me to know that I have a good, reliable mechanic who can fix car malfunctions and help me maintain my car in good condition. Being able to get my snow tires on before the weather really gets bad makes me feel safe and confident on the road. I always leave feeling better for having put my car in the hands of skilled, honest experts. I'd strongly recommend Whalen's to anyone for regular maintenance, or a car emergency.
This shop has become part of my "support network" -- the people and resources that we count on year in and year out. Update: Before I got my new/certified pre-owned car, I found this shop on the Car Talk website, in a list of recommended local mechanics. As the CRV aged, Whalen's came to the rescue twice for emergency fixes - in one case, addressing a problem created by a defective part from a local auto parts store. I was new to the shop then, but they treated me like a valued customer with an emergency need. That's when I decided to stick with them permanently.
This shop has become part of my "support network" -- the people and resources that we count on year in and year out. Update: Before I got my new/certified pre-owned car, I found this shop on the Car Talk website, in a list of recommended local mechanics. As the CRV aged, Whalen's came to the rescue twice for emergency fixes - in one case, addressing a problem created by a defective part from a local auto parts store. I was new to the shop then, but they treated me like a valued customer with an emergency need. That's when I decided to stick with them permanently.
Deb Radford
May 20, 2022
I was traveling out of state. My car started making a terrible noise. I called and they got me right in. Took the time to explain what they thought was wrong. I was back on the road in under an hour. Super nice and affordable. If I lived near them they would definitely be my mechanics for everything!
Will B.
May 16, 2022
Tyler Matthews
Apr 19, 2022
Jessica Melnick
Apr 07, 2022
Gary Cimorelli
Mar 22, 2022
Marcia Neufeld
Jan 03, 2022
Harvet Jones
Nov 18, 2021
John and his team are real professionals. My family has brought all sorts of cars to him for years and we've always been satisfied. I've brought them some complicated jobs and they've handled them really well. I don't think their prices are the cheapest but the value of his work gets confirmed everytime I use them. Service: Brakes
Cosmo Corrado
Nov 08, 2021