
Reviews (21)
Jonas Ask
Jun 13, 2021
Matt Y.
Jan 17, 2021
David G.
Dec 09, 2020
Kiran V.
Sep 19, 2019
Randy B.
May 23, 2019
Damon V.
May 01, 2019
Jordan W.
Jan 24, 2019
It's rare that you find a mechanic like Essy. He's incredibly knowledgeable, honest and provides second to none service. His honesty shines through via his business philosophy: views the customer relationship through long term lens where he gets to know you, your schedule, your car and provides relatable/smart advice on how to care for your car depending on who you are vs. a blanket solution/short sited lens where one can often get taken advantage of. Sad that I'm moving across country and will have to find another Essy. My confidence is low :
Michael C.
Jan 10, 2019
Marie L.
Nov 02, 2018
My 2011 335d just topped 100K that pushed it off warranty. I didn't want to go back to the dealer and found Essy instead through a recommendation from a close friend. Essy was courteous and professional. He performed both the 100K and 104K check ups at once. I dropped of on Tuesday around 11 and picked up by 4pm the next day. Incredibly fast service at a good value.
At pick up, Essy sat with me and patiently went through both services and the costs for each with me. I left confident that my car was well cared for and will bring her back for her checkups.
At pick up, Essy sat with me and patiently went through both services and the costs for each with me. I left confident that my car was well cared for and will bring her back for her checkups.
Rebecca M.
Jun 28, 2018
Essy is fantastic - he understands the value of customer service, providing a fair assessment of what your car absolutely needs done, will need done soon, and what's not needed. In San Francisco, where mechanics are biased towards overcharging, Essy is a breath of fresh air. I also appreciated his attention to detail - he remembers his clients, their cars, and even sends a Holiday card around the holidays (which while it may seem trivial, is something people just don't seem to take the time to do these days). Great shop. And for the record I have an Acura which I get serviced here regularly.
Irfan I.
Aug 08, 2017
A. M.
Jul 01, 2016
I had a problem with my passenger window not closing and I took it to 2 places that looked at it but could not repair for a couple of days. I then called Euro Japan and they has me drop it off. I got a call from Essy who had looked at the problem and discovered that it was not closing because of the master lock button. He had spent a lot of time going over the car- but he did not charge me anything! He could have said the motor was broken or the switch was bad. He was honest. I will bring my Lexus to him every time from now on!
Luke E.
Mar 31, 2016
Nestor R.
Apr 07, 2015
I highly recommend Essy to resolve issues with you automobile. I own a BMW Z4 and Essy has been working on it for at least the last several years. He is very thorough and I am very happy with his work. He fully explains the repairs he has made and why. His comments all are well documented in his return invoice to you. Essy use to race cars, so he fully understands what you want out of a high performance vehicle. He's given me recommendations on where to get tires and body work and he has even recommended touring routes in the Marin Headlands. On top of all of this, he is a great human being.a gentleman's gentleman. You will do well to bring your car to him.
Julia J.
Oct 15, 2014
Rahul H.
Aug 05, 2014
Two wods - Essy rocks! I own an Acura TSX and was told by the dealership that the clutch needed a replacement which costs a boat load of cash (make that a yacht load). I was super nervous but based on the reviews, I decided to take it to EURO-japan and have them check it out. Drop it off around 8:30 and give James the quick overview of the issue. He tells me that Essy is going to look at it and get back to me.
I get a call back around 3:30 in the afternoon. Expecting to hear the worst and then Essy tells me that everything looks good. Clutch is fine. The pedal needed a bit of lubricating but he did for free. He did not charge me a dime for the whole thing which is super cool. I think they may have just won a customer for life. If you have a Japanese or Euro mobile, then have these guys take a look at it. I don't think you can go wrong.
I get a call back around 3:30 in the afternoon. Expecting to hear the worst and then Essy tells me that everything looks good. Clutch is fine. The pedal needed a bit of lubricating but he did for free. He did not charge me a dime for the whole thing which is super cool. I think they may have just won a customer for life. If you have a Japanese or Euro mobile, then have these guys take a look at it. I don't think you can go wrong.
Tony P.
Jun 18, 2014
Erik V.
Dec 04, 2013
I can't give enough stars to this operation! Essy is such a top notch guy that I really cannot say enough kind words for this business. Euro-japan got me out of a really bad situation when another mechanic was unable to fix my car. Not only did Essy and his team salvage the situation, but he was able to use creativity in fixing the axle for a cheaper price.
I never even think about taking my car anywhere else. Mercedes Benz local shop is a joke next to this guy! Take it to Essy and let him recommend how to proceed. This guy is a miracle for cars. I am always well informed with what is going on with the car when I take it to Essy. He calls and discusses the problem thoroughly. He has always fixed my car with a reasonable price.
The shop is convenient. I just feel really lucky that I have a mechanic I can trust. Oh, and I have been going here since 2004 since I got my MBZ CLK430. I have been satisfied every time. Whenever I go elsewhere, I regret not waiting to to go to Euro-Japan. Go here! You will be so happy you met them!
I never even think about taking my car anywhere else. Mercedes Benz local shop is a joke next to this guy! Take it to Essy and let him recommend how to proceed. This guy is a miracle for cars. I am always well informed with what is going on with the car when I take it to Essy. He calls and discusses the problem thoroughly. He has always fixed my car with a reasonable price.
The shop is convenient. I just feel really lucky that I have a mechanic I can trust. Oh, and I have been going here since 2004 since I got my MBZ CLK430. I have been satisfied every time. Whenever I go elsewhere, I regret not waiting to to go to Euro-Japan. Go here! You will be so happy you met them!
Nick M.
Aug 26, 2013
I love these guys! I have been taking my car to Essy and his team for years now and they are truly amazing! They are honest and caring and seem to love cars, and are always upfront and honest about what your car needs right away and what can wait. Will always bring my cars here, as long as I am buying Japanese or Euro cars - I highly recommend them.
Buz R.
Jul 17, 2013
I've been going to EURO-japan Auto Works for about a decade now and can truly say that they provide the most honest and high-quality auto service I've ever had. Essy and his crew are top notch and very skilled. They're fast and complete, even to the point of fixing a problem with a window rolling up when they were repairing my brakes.
You can trust they'll give you the honest truth about your mechanical needs, even if that means recommending you to a specialist, or that you really don't need any repair at all. Very fair prices, and super nice people. What more could you want?
You can trust they'll give you the honest truth about your mechanical needs, even if that means recommending you to a specialist, or that you really don't need any repair at all. Very fair prices, and super nice people. What more could you want?
Melanie R.
Feb 17, 2009
As we all know, fair and trustworthy auto repair places are extremely hard to come by. Essy (Owner) and his wife Rosa run an incredible, honest auto repair business. I've taken my car in several times for different reasons. Essy is up-front about what needs to be done immediately and what can wait. His prices are competitive and the service is quick. I recommend them to ALL my friends without hesitation and I don't trust my old Toyota with anyone else!