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At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. Since 1974, Direct Tire & Auto Service has been providing customers in the Boston Area with the best value in automotive and tire service. We strive to develop relationships, not just customers, and many of our clients have been servicing their vehicles with us for 4+ generations.
Services
A fully functioning brake system is crucial to your safety, the safety of your passengers, and the safety of other drivers on the road. Your vehicle's brake system involves highly engineered parts and precise movements that stop your vehicle by converting kinetic energy into thermal energy. When you press down on the brake pedal, the master cylinder pressurizes a system of hydraulic brake lines leading to each of the vehicle's wheels, where brake pads or shoes press against a disc or drum and create the necessary friction needed to slow the vehicle to a complete stop.
The steering and suspension system on your vehicle is responsible for maintaining comfortable riding conditions and driving performance. Preventive maintenance is the care and protection of your vehicle against potential major auto repairs. Negligence is the most common and costly way to see money wasted on repairs that could have easily been prevented through regular service intervals.
An oil change and filter replacement is one of many preventative maintenance services that help promote maximum vehicle performance while extending the life of your vehicle. Oil is responsible for lubricating the working components inside your vehicle's engine while reducing the amount of friction between them.
A fully functioning brake system is crucial to your safety, the safety of your passengers, and the safety of other drivers on the road. Tires are the connection between your vehicle and the surface of the road. A critical part of your vehicle's suspension system, tires are responsible for transmitting the forces of driving, steering, and braking to the surface of the road.
Reviews (10)
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Marybeth Duffy
Jun 06, 2022
There is no better place to get tires. I've been going here for years. They know their stuff and do good work. Shout out to Doug, Clark and Bob. Barry left it in good hands. Services: Tires, Wheel alignment
David Mersky
May 23, 2022
I had a problem with a leaking tire. I drove in when the shop was very busy at the beginning of the day. I was greeted warmly, treated like an old friend, and received the service I required in an efficient, cost-effective manner. Service: Tires
Wayfour
May 15, 2022
Was in need for 4 new tires for my Case Skid steer tractor. Was not sure Direct Tire could help me get new tires and install. Not only were able to handle the job replacing the 4 tires but saved me money from having my Case dealer installing them. Big Plus good job done and saved me some time and monies. Thank you Direct Tire Old and New
Hans Gieskes
Apr 16, 2022
Twice a year these fine people swap winter tires for summer tires and vice-versa. On our three cars. Always perfect. Always courteous. Have used them continuously since 2002. Services: Auto engine diagnostic, Tires, Battery, General repairs & maintenance, Electrical repair
Gaines Weaver
Jan 20, 2022
I suffered an unrepairable flat while visiting the area, 700 miles from home. Got the donut on to get us around town until I could get it replaced (not driving 700+ miles on the interstate on a donut tire). My tires were pretty new with less than 5000 miles on them. As a longtime owner of an AWD vehicle I KNOW you are ideally supposed to replace tires as a set.

I also know the reasons for that and that it is accepted that you can do one pair if the tread depth of the new tires is within 4/32 of an inch of the older pair, you will probably be okay. (You can actually even pay some shops to shave down the new tires to match for about $25-50). I had the woman who answered the door phone my tire size and speed rating.

She quoted me a price of around $250 per tire AND she adamantly refused to install anything less than 4 tires. So, a simple flat was going to cost me $1,000. Nope. Nope. Nope. Not going to let you rip me off. I talked to another area chain tire store. They did give a disclaimer about ideally replacing all 4, but were fine with me orally acknowledging that I was aware of the risk.

I had them measure the tread depth on the rear tires that I was going to keep. The difference between those and the new tires? 1/32nd. Basically, it worked out as if I had rotated a less worn pair of tires from the rear to the front. I got two new suitable tires for a shade under $300. DO NOT USE this Discount Tire Location.
Chris Buono
Jan 17, 2022
I've been bringing my car to Direct Tire in Watertown for years and am always impressed with their level of service. I find their pricing to be incredibly fair, they have great communication and they seem to do a great job of retaining team members. I also love how they do winter tire changeovers and wheel storage. Recently Bob one of the managers I believe, helped me out to get my winter wheels ready and bagged up on very short notice. I couldn't be happier and would highly recommend!
G. O.
Jan 13, 2022
Very professional and very safe with regard to health protocols. I just got a new set of wheels and snow tires for a new car. The first set of wheels fit, but they were not perfect, the clearance wasn't up to Direct Tire standards. Would I have ever known? Never, but that didn't matter to them at Direct. They had me pick up the car with my original wheels and they got me a different set of wheels that didn't have any clearance issues.

It was a small inconvenience to have to come back again but that is nothing compared to the confidence I have in knowing that they did everything to make my car safe and worry free to drive. Plus the new wheels look better, too! Best service anywhere.
Brian O'Connor
Dec 27, 2021
Service was done quickly and with a smile. I waited in the waiting room and heard example after example of professional and friendly service from all the representatives, especially a guy named Rick. Repair was done within 45 minutes. Rick took the time to explain clearly what was going on and there was no attempt to upsell me as I have experienced at other tire dealers. I'll definitely go back.
Tracey Cameron
Dec 23, 2021
Over the last couple of years, I have bought 3 sets of tires from Direct Tire for both of my cars and have gotten very competitive prices. They are the only ones I've found that provide free tire rotation and snow tire changes. They also store tires between seasons. They have also done brake work at reasonable prices - much less than the dealership quotes. They were the only place that could solve my brake issue with my 10 year old Honda pilot. The team in the office is great and have treated me really well.
Jim Marks
Dec 16, 2021
Direct Tire never disappoints. The people and the service are friendly, professional and honest. A slow leak in one of my run flat tires was the reason for my most recent visit. Based upon research, I fully expected Direct Tire to inform me that run flat tires cannot be repaired and that I would need one or two new tires. I was therefore happily surprised when I received the call from Direct Tire letting me know that they removed a nail from the tire, fixed the leak and that the tire was good to go. All for $35! If you need work done on your car, head over to Direct Tire.