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Meyers Auto Tech is a local, family-owned Christian business that has been serving the Kennewick, Pasco, and Richland, Washington area since 1998. Founders Scott & Jessica Meyers worked hard to create a friendly, trustworthy, capable team to service all of your automotive and truck service needs. Their view on customer service was simple; "If we don't take care of our customers, someone else might!"
Founders Scott & Jessica Meyers worked hard to create a friendly, trustworthy, capable team to service all of your automotive and truck service needs. Their view on customer service was simple; "If we don't take care of our customers, someone else might!" The new owners, Ben & Wendi Gatewood have carried on this Meyers Auto Tech philosophy since 2014.
Passionate about fair, friendly customer service, owners Ben & Wendi Gatewood are long term residents of the Tri-Cities area and have been in the automotive service business since 1998. With four children at home, Ben and Wendi are very possibly the busiest auto repair shop owners and parents in the industry!
With a hybrid vehicle, car, or truck, you can count on Meyers Auto Tech as the Tri-Cities' leading hybrid specialists. We have the mechanics and expertise to properly and safely repair and maintain your hybrid vehicle. We can help with everything from your tires, battery testing, brakes, drive system, and maintenance services.
Reviews (29)
Bernie Patterson
Jun 26, 2022
Leaving on a long trip in a week when I noticed fluid leaking from driver side wheel area. Drove truck to Myers and asked if they could help me out. They were very accommodating and asked if I could leave the truck. In the only time I had, they worked my truck in to a tight schedule, diagnosed a failed axel seal, replaced the seal and completed an oil change. They are amazing and I will never have maintenance done anywhere else.
Keith Carter
Jun 23, 2022
I just had a new clutch put in my 08 Tacoma with 190k miles on it. They did a great job and the service was second to none. Edwin and the technicians were awesome to work with. I definitely recommend them to anyone needing automotive work done. Thank you Edwin, I'll be back but hopefully not to soon.
Juan
May 19, 2022
Dont take your vehicle here. They are scammers and upcharge for labor and parts, more then the average upcharge. Even if you have a full bumper to bumper warranty. It was supposed to be a 100 deductible. But no Meyers say they need 800 for the ac repair. Just for an ac diagnostic its 500. Please save yourself time and money. Dont go to meyer's autotech. They will rob you.
Marcella Gilbert
May 09, 2022
Andrew Weis
Apr 14, 2022
Shesha
Mar 15, 2022
Excellent service! Meyer's Auto Tech was recommended to me by a retired mechanic with 40 years experience in the Tricities. They were super helpful with my car issues, and kept me informed every step of the way. Even though they didn't have any openings for nearly two weeks, they let me leave my car to be worked on as they could. My car was completed within 4 business days.
All in all the grand total for service was less than I had anticipated. There was no high pressure upsell, and they even have a shuttle to take you home or there since you are without a vehicle. That was super helpful, as we all know it can be difficult scheduling rides back and forth! I would definitely recommend Meyers Auto Tech!
All in all the grand total for service was less than I had anticipated. There was no high pressure upsell, and they even have a shuttle to take you home or there since you are without a vehicle. That was super helpful, as we all know it can be difficult scheduling rides back and forth! I would definitely recommend Meyers Auto Tech!
Shawn Henrichs
Feb 17, 2022
Daniel Munder
Feb 10, 2022
Everything about this business is great. From how easy it was to set up an appointment to them actually performing work when they said they would (not 2 weeks later like some other shops). The communications was above expectations and the service was superb. This is my new go-to shop for personal and work vehicles. Services: General repairs & maintenance, Air & cabin filter replacement, Brake service & repair, Brakes
Nancy Rice
Jan 21, 2022
Kimberley
Dec 22, 2021
They took my vehicle in, even though not on their books, which I really appreciated! They kept me up to date what they were doing and gave me a ride to and from home. Everyone there is very professional and kind. They do outstanding work. This is the 2nd time I've used their service and I have claimed them to be the only mechanics I'll go to after trying 2 different places in the area. Thank you much!
Susan O.
Oct 05, 2021
Meyers Auto Tech performed a Pre-Purchase Inspection for a used vehicle I was considering buying. Their inspection was thorough, checking everything I wanted and more They texted me throughout the work, sharing pictures and observations as they went along. The report they prepared at the end went into detail about all the systems, and they pointed out anything that needed attention and how urgent they might be. Every person I spoke with was patient, professional, well-informed and super helpful. All in all I could not have asked for a better experience.
Cindy T.
Apr 24, 2021
Jantzen W.
Jul 26, 2020
Both times I've had my car serviced at Meyer's the staff was patient, kind and knowledgeable. They walked me through every step of the process and provided me a loaner car free of charge. You only have to refill the gas tank. By far a top notch garage. One of the best around. The girl at the front desk was pretty cute too.
Kari J.
Jan 22, 2020
George H.
Apr 19, 2019
K. J.
Mar 14, 2019
They did not fix either of the problems I took my car in for. However, as always they did find a long list of other things they could fix. My car vibrates so back when cold it will vibrate my foot off the brake pad. But the mechanic felt that it ran just fine. My oil was low, at first they said they changed the oil, when I asked why, oil changed 600 miles ago, then the story changed and they said they did not change the oil.
I asked if they could top it off for me. Yes, they would, they did not, when I got home it was so low I didn't dare drive it back to town to get oil. I knew the original owner of this company and I am saddened by the group that now owns it, it WAS an amazing company, however now I will not return nor advise any of my friends to go here, they only care about money now.
I asked if they could top it off for me. Yes, they would, they did not, when I got home it was so low I didn't dare drive it back to town to get oil. I knew the original owner of this company and I am saddened by the group that now owns it, it WAS an amazing company, however now I will not return nor advise any of my friends to go here, they only care about money now.
Larry O.
Sep 24, 2018
Just had to stop in to Meyers Auto Tech again for service. It's been 4 years since I was here last and again they did a great job and impressed me with their honesty and professionalism. I would highly recommend their services if you are in Kennewick, Pasco or Richland Washington. I was impressed with all their staff. Thanks Meyers Auto Tech!
Hal J.
Aug 18, 2018
Great customer service. Prices were explained in advance of the work and options were given. They checked in during the entire process. Tyler was in constant contact and great to work with. I checked average prices and they were right in the average range. They even reduced the amount because the work didn't take as long.
Amy V.
Jul 21, 2017
Darcie O.
Jul 02, 2017
Do. Not. Go. To. This place! We took our Yukon to this place because it seemed like a Christian (honest) place and was convenient. We told them we need the brakes replaced and would they just perform a general tune up. They charged us 3200 and we were blown away but figured we were good to go for awhile. Unfortunately when we got home we noticed a leak in the back.
After a couple of days the "service suspension" light came on. We took it back and they charged us $180 to look into the problem they most likely caused. (Yukon ran great before taking to them) They told us it would cost $1800 to fix. We said no that we would come pick it up. After driving for a few days, the car started to idle so low that it would almost stall out.
So we took it to mccurly Chevrolet. They charged us NOTHING to tell us that the spark plugs were loose. We are currently on a road trip with our Yukon and cannot believe that our brakes are going out again. (It's only been 6 mos. and we only drive our Yukon for road trips). The most disappointing thing to me is that this company uses scripture and Christian symbols to lure people into thinking they are safe and honest. Could not be further from the truth!
After a couple of days the "service suspension" light came on. We took it back and they charged us $180 to look into the problem they most likely caused. (Yukon ran great before taking to them) They told us it would cost $1800 to fix. We said no that we would come pick it up. After driving for a few days, the car started to idle so low that it would almost stall out.
So we took it to mccurly Chevrolet. They charged us NOTHING to tell us that the spark plugs were loose. We are currently on a road trip with our Yukon and cannot believe that our brakes are going out again. (It's only been 6 mos. and we only drive our Yukon for road trips). The most disappointing thing to me is that this company uses scripture and Christian symbols to lure people into thinking they are safe and honest. Could not be further from the truth!
Eric W.
Feb 06, 2017
Our experience with Meyers was a strange one. Upon first meeting them, they seemed really nice and professional. The shocks on my Mazda were shot. They quoted the repair for above the value of my car. This experience was okay, besides being gouged for the service. And then, our second visit with them: my Mazda battery was dead. We had the tow truck take our car to Meyers in good faith that they would make an honest recommendation.
Once our car got there, they put in a "new" battery and slapped us with a $400 bill. This would have been fine if they had actually fixed the problem. Instead, the car started dying every time it idled for 30 seconds or more. We took it back and they said "Your car just needs to learn how to idle, it will be fine in a week." Guess what? It wasn't.
We took it back a third time. This time (with attitude and push back) they said they had sold us a "bad battery" and replaced it. As soon as we left, it started dying again. At this point, we are going to Tricity Battery to get the Mazda fix. Between their ridiculous prices, lack of ownership, and bad advice; it's not even worth it.
Once our car got there, they put in a "new" battery and slapped us with a $400 bill. This would have been fine if they had actually fixed the problem. Instead, the car started dying every time it idled for 30 seconds or more. We took it back and they said "Your car just needs to learn how to idle, it will be fine in a week." Guess what? It wasn't.
We took it back a third time. This time (with attitude and push back) they said they had sold us a "bad battery" and replaced it. As soon as we left, it started dying again. At this point, we are going to Tricity Battery to get the Mazda fix. Between their ridiculous prices, lack of ownership, and bad advice; it's not even worth it.
Jeff K.
Dec 07, 2016
Read the other reviews. I I could give zero stars I would. There is a reason that at the time I am writing this review there aren't any positive reviews for this place. Took a truck in for a leak and I was charged plenty and it has the same leak when I picked it up. I have no trust for this place and would recommend others steer clear.
Kristie M.
Nov 19, 2016
J. R. X.
Aug 27, 2016
It's unfortunate that all the other reviews are correct. I really liked these guys, but man, their prices were astronomical. I just moved to town and my 01 Chevy 3/4 ton started making funny noises. Had it checked out and turns out it was the transfer case. Meyers found a rebuilt one for me and said it would be $4300 start to finish. I called the local GM dealer to compare, figuring the dealer would be much more since it's an actual dealer.
They found a GM rebuilt and certified case from another local dealer and said it would be $2100. I couldn't believe it. Of course I took it there and it was done in 2 days. Meyers couldn't even have had the case in town by then. I really like to support locally owned businesses, but in this case, there's no way I'll ever go back to Meyers.
They found a GM rebuilt and certified case from another local dealer and said it would be $2100. I couldn't believe it. Of course I took it there and it was done in 2 days. Meyers couldn't even have had the case in town by then. I really like to support locally owned businesses, but in this case, there's no way I'll ever go back to Meyers.
William H.
Jun 16, 2015
POSITIVE: Convient to the Tri-City Court Club members and staff/ POSITIVE: They are friendly. NEGATIVE: A little slow sometimes getting someone to wait on you. NEGATIVE: A little expensive for the services provided NEGATIVE: A little pushy for getting additonal services. POSITIVE: Their work is of very high quality POSITIVE: Their take you home policy is very good. NEGATIVE: They never offer to show you the parts that were replaced. POSITIVE: They have never been late on fixing the vehicle as estimated. NEGATIVE: Their estimate on getting my automatic transmission serviced was about 30% higher than getting the SAME service done at a speciality shop. My overall rating with be a 3.5
Dan G.
May 08, 2014
Kevin Z.
Sep 14, 2013
Meyers Auto Tech severely over charged for vehicle repairs. I own a 2006 F-150 that had a misfire problem. Right off the bat there was a 180$ charge for diagnostics. I learned that the truck needed a spark plug change, and an ignition coil, ok. I later learned that the Ford dealership wanted 500$ for the same repair. I was charged 1200$. That included a fabulous 2 year warranty.
I kept my temper down and just ate that ridiculous cost! I will never use Meyers again and will definitely not recommend them to anyone. On top of that they suggested that I get several other repairs that were not necessary, For another 2000$. I am considering registering a complaint to the Better Business Bureau.
I kept my temper down and just ate that ridiculous cost! I will never use Meyers again and will definitely not recommend them to anyone. On top of that they suggested that I get several other repairs that were not necessary, For another 2000$. I am considering registering a complaint to the Better Business Bureau.
Richard V.
May 10, 2013
I own a 2001 Dodge Ram SLT 2500 with a Cummins 5.9l diesel. The oe fuel pump was a transfer pump mounted on the engine. I changed that out twice. When it goes you do not go! Lithia Dodge changed out the pump (3rd time) to a revised in tank lift pump four years ago and it also died. With the help of Meyers we came up with a model RP-100 Raptor pump which is mounted to the frame (recommended on many Dodge and Cummins websites). Meyers installed the pump and a Glow Soft fuel gauge.
The fuel gauge is where the cigarette lighter was. The fuel sender is installed after my filter. The Raptor fuel pump has a lifetime warranty and now with the fuel gauge I can monitor the condition of my filter. Meyers also rebuilt my front end which was in dire need of attention. I had the truck with me for six years in Costa Rica; the roads are so bad there that I needed new tires every year.
The front end was so bad I was stopped once when a cop thought I was DUI. Now my Ram steers with one finger instead of two hands with white knuckles. Yes it was expensive BUT repairs to trucks are not cheap AND it will never have to be done again. Like the TV add says; if you are buying a used car let them check it out first. They are not looking for the work; they just want you to have a car in good condition and safe for the roads and like another add says I AM HAPPYIER THAN A WITCH IN A BROOM FACTORY! Highly recommend the work performed at Meyers Auto Tech.
The fuel gauge is where the cigarette lighter was. The fuel sender is installed after my filter. The Raptor fuel pump has a lifetime warranty and now with the fuel gauge I can monitor the condition of my filter. Meyers also rebuilt my front end which was in dire need of attention. I had the truck with me for six years in Costa Rica; the roads are so bad there that I needed new tires every year.
The front end was so bad I was stopped once when a cop thought I was DUI. Now my Ram steers with one finger instead of two hands with white knuckles. Yes it was expensive BUT repairs to trucks are not cheap AND it will never have to be done again. Like the TV add says; if you are buying a used car let them check it out first. They are not looking for the work; they just want you to have a car in good condition and safe for the roads and like another add says I AM HAPPYIER THAN A WITCH IN A BROOM FACTORY! Highly recommend the work performed at Meyers Auto Tech.
Shawna S.
Jun 25, 2012
I was hesitant about this place since I first noticed it's existence, and the Christian fish they display on their logo as if to say "trust us, we won't take advantage of you because we are good religious people." Just a red flag to me for some reason. Well, despite my gut instincts, I once went to them for a window repair because they were nearby and I needed it fixed as quickly as possible. An hour after leaving my car with them, they called and stated that they had checked out my car and found other issues that needed to be fixed.
I asked how much after listening to the long list.$2000. $2000!?!?! I said just fix the window and forget about the other stuff. So I asked around for some auto mechanic recommendations, and was referred to Cronk's Automotive in Richland numerous times. I called Cronk's, asked if they'd check out my car to see if these issue's were legit. 3 hours later, Cronk's called me and said everything looked great, except for a small leak in the oil pan, which could go unfixed for probably another few months.
I picked up my car later and wasn't charged a thing. And those "issues" that my car supposedly had never showed themselves. Maybe it's the old "take advantage of a woman cause she doesn't know anything about cars" scheme. I don't know. But I wouldn't recommend Meyer's Auto Tech. Don't waste time and money. just go see Cronk.
I asked how much after listening to the long list.$2000. $2000!?!?! I said just fix the window and forget about the other stuff. So I asked around for some auto mechanic recommendations, and was referred to Cronk's Automotive in Richland numerous times. I called Cronk's, asked if they'd check out my car to see if these issue's were legit. 3 hours later, Cronk's called me and said everything looked great, except for a small leak in the oil pan, which could go unfixed for probably another few months.
I picked up my car later and wasn't charged a thing. And those "issues" that my car supposedly had never showed themselves. Maybe it's the old "take advantage of a woman cause she doesn't know anything about cars" scheme. I don't know. But I wouldn't recommend Meyer's Auto Tech. Don't waste time and money. just go see Cronk.