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Not every transmission shop wants you to check out their Better Business Bureau record. Freeway does because our A rating is based on Freeway Transmissions' long-standing commitment to customer satisfaction.
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Mario has been providing excellent service to all of Freeway Transmission's Murray Utah customers since 2004. Mark has been the President of Freeway for the past 10 years. Prior to his promotion, he worked at Freeway for 17 years. His responsibilities were many and varied through the years including ordering parts, diagnosing vehicles, delivering parts, taking phone orders, helping customers at the counter, customer service, all aspects of Accounting and Human Resources.In addition, he was trained in all aspects of running a transmission business.
Freeway Transmissions is a full-service automotive transmission repair business that has been serving the Salt Lake City, West Jordan, and Murray areas since 1968. Our ASE Certified technicians are professionals and use the best automotive diagnostic equipment to troubleshoot and fix customers' car problems quickly and efficiently.
Freeway Transmissions offers customers in the greater SLC area 3 conveniently located shops. The Salt Lake City location is at 847 W 1700 South (801 908 0509), in Murray we are at 6530 S 900 East (801 265 9200), and in West Jordan our shop is located at 1543 W 7800 South (801 566 8726). We are a family-owned transmission repair business that has been offering top-quality automotive and transmission repair services to the Salt Lake City community since opening a business in 1968.Our 3 Salt Lake City area transmission shops are open Monday to Friday from 7:30 AM to 5:30 PM and closed on weekends.
Freeway Transmissions invites you to read the customer reviews & check rating scores for the repairs and services done at our 3 SLC area transmission repair shops. We hope that when "best auto shops near me" or "best auto mechanics near me" is searched on websites like Google, Yahoo, or Yelp, Freeway Transmissions will be found to have the best customer ratings and reviews than any of the other transmission repair shops in Salt Lake City, West Jordan, or Murray.Please feel free to request a price quote or schedule an appointment at any time using our online forms.
Reviews (10)
Vulcan
Jan 09, 2022
These guys stuck with me through everything. I had so many questions about my 4L60E/Transfer case install, and they were exceptionally patient and forthcoming with information and guidance. Never once did I ever feel like I made mistake doing business here. These guys made me feel welcome in their place of business, and I was always happy to come in and visit with them.
Spencer Guerette
Oct 16, 2021
I was on a road trip last year, from Reno to Florida. I made it to Salt Lake City when my transfer case broke. I was recommended by a nearby shop to this shop. They fixed my transfer case in two days, pulled me out of a pinch, and the work they did is still holding up today. I couldn't recommend this place more highly. Grateful for their quality service. Thanks again.
Alex Layton
Aug 09, 2021
Karl Redel
Jun 12, 2021
Cade Lane
Jun 06, 2021
I was really pleased with my experience at Freeway Transmission. They diagnosed the problem really quick and made sure they got my truck fixed quickly. When first calling they were helpful in giving me a rough estimate of what cost I may be looking at. They also helped recommend some other repairs that needed to be done.
Lawrence Smith
Mar 07, 2021
This place is awesome. I highly recommend them for any transmission issues you may get to experience. I will mention I knew I was "leaving" my vehicle here for a while. They are normally very busy and very good about the service they provide. This is not normally going to allow them to be super fast. I received multiple phone calls as they proceeded with pictures and good descriptions of the issues identified.
They explained what they would be accomplishing in decent detail and the effective price. Due to the amount of work being done and the time it had taken, I was really pleased with the overall price for the repair. Very happy with the way my truck is no longer leaking. Pictures are of the drive line that had been smacked hard at some point in the past and the leaking transmission before they started to fix it.
They explained what they would be accomplishing in decent detail and the effective price. Due to the amount of work being done and the time it had taken, I was really pleased with the overall price for the repair. Very happy with the way my truck is no longer leaking. Pictures are of the drive line that had been smacked hard at some point in the past and the leaking transmission before they started to fix it.
Dave J.
Dec 16, 2020
I brought in my vehicle to this location for a leak that I had from my transfer case for some time and for a couple other leaks as well that were not as major as the one with the transfer case and to see what they would find and made sure it was what I had noticed as well which was told and given a price for to fix the leaks! I would have given a 5 star, when the transmission was service for the leak of the shifter and the drain pan would have had the price to fix it, how ever Dan didn't have the cost for it to be fixed or replaced at that time he called to inform me and what to do I said I will hold off on it till a little later for me to get a little more cash flow.
I was great full and pleased about my other car transmission being rebuilt at this location instead of the other one one, since this is where they have there shop at instead of having to ship it to another location to rebuild either transfer cases or transmissions. The customer service desk person i felt was lot more friendlier at this one then one of the other stores that I went to and I am glad that not one time did he bring up or mention anything about my other one.
I just might change the stars on the other one for my satisfaction on the workmanship which I am still pleased about, but not for the customer contact point and pressure! Hopefully I will come back to this location for my transmission to be either rebuilt or replaced in a couple of months when my funds for it allows me to do so and I don't get pressured for my other review when I pick up my vehicle and have a price for it, labor and parts.
Since I don't drive it very far and usually when it snows, which happens to be 2-3 months of the winter months, to work and home being about 24 miles round trip. Better feeling of costumer contact as well
I was great full and pleased about my other car transmission being rebuilt at this location instead of the other one one, since this is where they have there shop at instead of having to ship it to another location to rebuild either transfer cases or transmissions. The customer service desk person i felt was lot more friendlier at this one then one of the other stores that I went to and I am glad that not one time did he bring up or mention anything about my other one.
I just might change the stars on the other one for my satisfaction on the workmanship which I am still pleased about, but not for the customer contact point and pressure! Hopefully I will come back to this location for my transmission to be either rebuilt or replaced in a couple of months when my funds for it allows me to do so and I don't get pressured for my other review when I pick up my vehicle and have a price for it, labor and parts.
Since I don't drive it very far and usually when it snows, which happens to be 2-3 months of the winter months, to work and home being about 24 miles round trip. Better feeling of costumer contact as well
Kent Remund
Feb 01, 2020
Look no further than taking your vehicle to Freeway Transmission. My Hyundai dealer told me I would need a new transmission and quoted me shockingly high price. I brought it to Freeway Transmission and they were ran some tests, pulled codes and gave me a breakdown of repairs. Dan communicated with me well, was honest, pleasant and they got me back on the road quick at almost half the price as I was quoted from the dealership.
Cache Kielbasa
Nov 04, 2019
Nate and Dan were upfront and transparent. Great guys and good customer service. Had them do a clutch replacement on my firebird. I was super busy so they just handled the job, got the car towed in for me and got right to work on it. It's my fun summer car so I was super happy with how quickly they were able to get things done for me. These guys definitely did a great job in a timely fashion and kept me updated along the way.
Fair pricing and they never tried to create problems with the car that didn't exist. All in all some good honest guys who will do a good job for you. I would definitely recommend them if your in need of any work being done.
Fair pricing and they never tried to create problems with the car that didn't exist. All in all some good honest guys who will do a good job for you. I would definitely recommend them if your in need of any work being done.
Randen Davis
Jan 24, 2018
Had a 2003 Honda Civic that needed a clutch replacement. These guys were quick, communicated very well, and found more problems with my car that they fixed for me, since they were already digging around in there. I think they saved me about $300. They were nice, and the clutch in my car is still working swimmingly. I recommend these guys for all clutch/transmission work. Excellent customer service, and speedy repair. Overall, just a great shop.