Muffler Mart Of Boston

My first two times visiting this business was to get my vehicle inspection sticker and they were very courteous. The third time recently I got a oil change and I received the same courteous customer service, a family run business with respect and honesty for their customers. Services: Tires, Oil change, Vehicle Inspection

Wasn't able to get what I was looking for but they helped me get another truck with ease. Excellent service.

They were really flexible when I walked in needing an oil change and wasn't able to wait/come back for my car. In and out in 30 min. Service: Oil change

Justin is fantastic, he got my inspection sticker quickly and a deal on my cracked taillight. he also gave me pizza

Probably one of the worst places to get anything done. Staff is arrogant and disrespectful, lack basic manners, owners son thinks he's the king of the world. My friend warned me about them, but since it was the closest to my home I gave them a chance. Never going back.

Wonderful JP mechanic shop - locally owned, hard-working and skilled team. The first time my fiance and I took my new (used) car in, we asked for a tune-up and after looking at my car they said honestly it doesn't need it -it's in great shape. They could have taken our money and we wouldn't have been the wiser, but they were honest and earned our trust. We've used them exclusively since then and always have a good experience. We are sticking with Muffler Mart!

I came here for state inspection, their employee misplaced my remote key during the inspection, they left the key to another similar car, that means they lost my key. They will not admit their mistake, they used my spare key left in the coffee cup holder to finish the inspection, they will not admit that they took my first key, will not take responsibility for compensating the lost of my key.

This is very bad business practice, it's not my fault that they lost my key, now that I have to pay $120 to get a cheap OEM key. Now what? This is a bad business, I just want to warning you guys be aware to deal this shop with other repair, you will get ripped off by their business nature.

I've brought my car here for everything - brake pads, oil change, inspection sticker, tire pressure check, the infamous "my car is making a weird noise but I don't know what is wrong with it".you name it. The prices are fair, they don't try to BS you, the customer service is great, and there's quick turnaround. I highly recommend this place!

Justin and the guys at Muffler Mart are awesome. You can trust him for an accurate assessment and honest estimate. This most recent time I went in mysterious rattle that turned out to be a wonky heat shield. Justin didn't charge me a thing, even though I couldn't pick up my car until the next day. Nice guys in the auto repair industry are a tough thing to find!

I'm so so disappointed and surprised. I brought my car to Muffler Mart last Friday to get a diagnostic and oil change. When I picked up my car a few hours later that day, I asked was there anything else possibly wrong with the car, and I was assured that my car was in top condition. I drove my car to Worcester Mass a few hours later, and while driving home my car stopped on the fast lane on the highway.

I had to get my car towed back to Worcester at 11 PM, and I contacted Muffler Mart the next day to try to figure things out. I was told that this was a "tricky situation", and there was "nothing they can do about it". We even had two other mechanics consult us about the car, and MM wanted to hear none of it. My mom and I have been coming here for YEARS, recommending their services to our family and friends, literally faithful customers. I don't appreciate this treatment at all, and we are planing on taking taking legal actions.