Micro Import Service

Tim and the technicians at micro import didn't amazing job on a pre-purchase inspection! Tim at the front desk was very welcoming and took extra time to explain everything. Technicians did a very thorough job. Would highly recommend. Very reasonably priced as well - $135 out the door.

I'm a new customer. I was very happy with the service on my car. The manager was very helpful. The service technician was clear and honest about recommended service in the future. I appreciated that they provided transportation for me at no cost. The total cost for the service was lower than the estimate. I'll be back.

Thoughtful and thorough for our pre-vacation check-up, and the repairs scheduled at this time. The friendly, service minded staff keep us coming back although we live some distance from them. Services: General repairs & maintenance, Tire rotations, Auto engine tuning, Vehicle safety inspection, Vehicle Inspection, Oil change, Air & cabin filter replacement, Wiper blade installation, Wheel alignment, Tires

Great place to get your car worked on. Nice people, and very professional. Always willing to talk to you about the work that will be done on your vehicle. Try them out, your won't be disappointed. Services: General repairs & maintenance, Auto engine tuning

I came here for the Pre-Buy Inspection on a car I was looking into. The inspection was very reasonably and in depth. I was provided with many pages of itemized checklists with notes and diagrams including alignment. I left feeling confident to purchase the car. I highly recommend this service and the employees are warm and friendly. I have since frequented this shop for the last 2 years for all repairs and I trust them and their work. They are very careful and do things right.

Amazing service! My windshield wipers had stopped working on my 1997 Subaru, and they were able to fix them in less than a day. On top of that, all the workers I interacted with were extremely kind and helpful. Will definitely be going back for any other issues with my car! Services: General repairs & maintenance, Electrical repair

Amazing service. Always friendly and knowledgeable. Quick to get repairs done correctly the first time so you don't have to worry. It's the only place I go to for service on my car.

Service was excellent. First time visit for lube and oil. Thoroughly gave me information which would to be done in future. Had more service done 2 weeks later, which they felt needed to be done soon. Not trying to push or sell repairs, but let you know what will need to be done in a reasonable time frame. Very happy they were recommended to me, by my mechanic of 20yrs that just retired.

I like to support a local own business that is reliable, professional, good quality with good value. The service cost is very reasonable compares to others. I used to pay more but not good. They care about the customers as they care their cars, and especially they care about public health. I felt very comfortable to be there as every staff wears a mask while they engaged with their customers. Unlike some other shops, they don't really care about this matter. I will recommend Micro Import Service others. Thank you for taking care of my car.

I have never felt as confident in the work being done on my vehicles as I do after bringing my pride and joy to these guys. I love my vehicles and appreciate these guys treating her with the care and attention I would give her myself if I were able. Tim was in contact with me every step of the way. They checked, double checked, and rechecked to make sure they did a thorough job in every area.

I have taken this vehicle to 3 mechanics in the 10 months I have owned it and finally feel confident that it is ready for the roadtrips I bought it for. Thank you guys for being honest, upfront, thorough, and so very knowledgeable. Will bring all of my vehicles here from now on!

My dealership was booked before a big trip, so I had to scramble to find someone to do my 60k mile service. A few searches for Subaru service in Tucson, and this is one of few places that consistently came up with good feedback. I called for a quote, and the energy and kindness I received from this shop was unlike any other. Decided to go with my gut and it paid off.

These guys were honest, praised my car :), and were honestly just nice and really easy to talk to. My services took about all day, but I received calls for updates and questions throughout. Their communication style is very clear! They used OEM parts if any replacements. They made sure I knew that the car didn't necessarily need all the services I was asking for (could've saved if I skipped a few inspections/changes), but I wanted to be strict with the maintenance schedule while I'm on warranty. It's good to know I have a trusty place to service my car, besides the dealership!

Micro Import Service has kept my cars running safely and reliably for over 20 years. Their staff are consistently friendly and helpful. The provide helpful education about maintenance and repairs. The work is well done and competitively priced. On this visit my Prius needed maintenance and a general check up after minimal use in 2020-spring 2021. I came in on senior discount day and used a credit for referring a friend which helped the bottom line. Highly recommended.

My partner and I live in the same neighborhood as Micro. Wake up many mornings to their garage doors opening. We have brought our vehicles here several times for repairs/check ups. We won't be returning for numerous factors. I've spent thousands there over the last two years. They seem quick to provide a laundry list of costly mechanical recommendations even when not needed.

Recently had other mechanics find some of the work they did just last year already needing replacement. Last time in a pinch, they would not check out my partners vehicle without her paying the 140$ diagnostic fee. Her issue was simply a fuse that she herself found had got dislodged. Took a minute to fix once she personally researched where her fuse box for the hybrid system was.

Something they could have checked on in a sec or recommended she do personally. Definitely not neighborly. I think they are a decent outfit, little pricey, but overall ok. Just not good enough for me and my family anymore.

This garage comes highly recommended so I thought I would give them a shot. Professional office staff explained what work was recommended including the type, how important the maintenance was as the time and the cost. The work was done in a timely manner and even informed me a recall for my vehicle. I will be back for future maintenance.

I just switched from a German car to a Japanese car and had no idea who could work on it in Tucson. After checking out some great reviews and finding these guys are not too far from my home, I gave them a call. They are extremely helpful, were happy to check out my car and give me an honest review of what it needed. They prioritized most-important repairs to least important and did absolutely zero up-selling or trying to have me do anything that was not necessary.

Very honest people. They have a nice waiting area with WiFi and free coffee if you wanna hang out for a bit, otherwise would also provide free transportation to and from your home. I was very happy with my radiator job on my Toyota as it was fairly priced and they used quality parts with a warranty to back it up! Very impressed and very pleased with the service from this shop. If this shop is nearby, and you have a Japanese car, check them out! Definitely!

Still been coming here 4 years later and I love this place just as much. The most friendly and trustworthy staff you could imagine, excellent customer service, reliable service. I feel safer on the roads because of this place, and that means a lot. I also love their extra services, i.e. complimentary transportation, their monthly deals calendars, etc. Thank you Micro Service and all your staff! You're the best!

Being a woman AND someone who knows nothing about cars, I'm used to be condescended to or cheated by mechanics because that seems to be how they roll, but that's not true here. Everyone is friendly and helpful, especially Alan, and I appreciate that they understand that a student making minimum wage is not someone who can just blow thousands on one car repair--even though being a student and minimum wage worker also means my car is an old piece of crap. They've always been upfront about which repairs are essential NOW and which can hold off a bit, what order would be best to do things in as far as safety, etc.

They always include a ride home and back again if you don't want to wait there for your car to be serviced, and unlike some other places I've been (*coughsatMeineke*), they will regularly keep you apprised if they're going to take longer than expected or if they find things they think needs to be fixed. As a bonus, they send a calendar out each month with fun bonus advice about cars and specials, like $20 off X service or free oil change if you have this or that number and letter combination in your license plate, etc. The waiting room is clean and bright, with coffee. I have no plans to go anywhere else to get my car serviced.

Great experience! These guys are really good. Thorough explanation of service and what might need to be done. Was given timelines on when I should get those services too! No pressure to get them done immediately! Finding a good auto mechanic is stressful because so many have a bad reputation. That's why I wanted to write this review. These guys seem very knowledgeable and trustworthy!

I highly recommend taking your Subaru to this honest and fair repair shop.

Great place, I would definitely return! Read on for details: First I made an appointment that I then had to change. Alan was accommodating both times. I arrived a few minutes before my appointment on Thursday, May 30. The waiting room is very very pleasant: super clean, choices of coffees, teas, or water and cookies! The furniture was comfortable, which is important because I had chosen to wait for the service.

The service was on a 2009 Toyota Highlander that I am considering purchasing. This was a pre-purchase inspection. Because I know the car's owner, I didn't have to use the more in-depth inspection, but Tim gave me the car fax info without my asking. The inspection was thorough and listed upcoming maintenance that will be required. Tim also told me how much all of this upcoming maintenance would run, if I were to have them do the service. Tim emailed the report to both the seller and my son, who will be the final owner. The cost of the inspection was, in my experience, reasonable: $58.

Awesome place. The employees are super courteous and helpful. They're not pushy and not looking to upsell you. My car window wouldn't roll up all the way. Two guys there got it to roll up in 2 seconds, and didn't pressure me to have it fixed even after I told them it's an ongoing problem. I'll take it there next week, though, for sure!

They did a nice quick oil change for me. Not a 5-star rating because: the "next service by" sticker they put in the windshield says to come back in 3000 miles, even though I got full synthetic oil and the manufacturer recommendation is every 5000 miles. The printed receipt got the 5000 mile part right. Mistake? Maybe, but a convenient one that would have me purchase their services more frequently than needed.

Of course, they also wanted to sell me a cabin air filter for $40, but I new better, and went to an auto parts store and got it for $20. The upsell was not high-pressure, though, so only minor points off for that. Would give 4 1/2 stars if I could.

Can't recommend Micro enough. A truly honest mechanic is rarer than it should be, and after a few years of going here I can trust them to let me know the real situation while other shops try to convince me the sky is falling. Good spot for oil change and general maintenance as well as repairs. Repairs are fast and high in quality. And they'll pick you up and drop you off if you don't have a ride.

This is and always will be our spot for great car service. Family owned shop with absolutely fantastic people. They're honest and don't do unneeded work. We were just there for a few things and and our final price ended up being less than the estimate because they didn't have to do as extensive of work as quoted. These people know their stuff. My husband is a car junkie and him and the owner could talk cars all day! If you're looking for a trustworthy place that will do great work, go here.

These people are sooo nice! Hospitality is their gift! They have great waiting rooms and it is very welcoming. I appreciate this because I live on the North side and have not been able to find a place that I want to take my car to on this side of town. If you don't believe me, what other shop do you know serves pastries to their customers! They have a Kuerig but if you don't play around, you can even use their espresso machine to get your jolt while you wait for your car!

They also have a service to drop you off or pick you up if you need it! I had an oil change and asked them to give my car a once over and when I realized I was running late they sped up the job. This was my own fault of course, planning to many things too close! The only thing I am hesitant about is after all was said and done and seemed great, I spoke with my friend and he said that my battery, which they told me would need to be replaced soon, said that he didn't see a problem.

Now here is the main key info about my friend - he is not a mechanic, but I trust him. I figured I may get a second opinion just to be sure, although my impression of their work is still outstanding and they are very nice. I think if I hadn't had to rush them through the rest of the inspection, I may feel more comfortable. But I think as a woman, this goes with the territory of taking your car to any shop. Are you getting swindled?

Or can I trust this guy? These people? They do have a woman working there and I met the owner, and they all seemed nice enough. Nice as they are, can I trust the work? I must admit, I went there because of all the favorable reviews! But the verdict is still out for me!

These guys were exactly what I needed when I got an engine light on in the middle of a very long road trip and on a deadline to get back home. They saw me first thing in the morning when I just showed up and put the car on a scope a immediately, understanding my anxiety about how big a problem it might be. They quickly diagnosed it arranged for a part to be sent down from Phoenix and got it fixed same day. The waiting room is super comfy and they have a shuttle service to take you to and from the shop. And all the staff I interacted with were friendly and helpful.

Decent repair place but overpriced for me. I took our RAV4 here a few times and it got serviced fine and the folks were professional and courteous. A couple of quibbles - last time I was there the mechanic's recommendation was to replace my front struts since they were very noisy. This after I told them that the wheel covers were noisy and they would need to be replaced soon. Later, I removed the defective wheel covers and the noise went away!

This is a very typical issue with 2007-2010 RAVs that came with a certain type of chrome wheel cover. Seems like a miss? My car was returned with a part on top of the hood near the windshield - I did not notice it till I got home. I still don't know what it's to but I'll let Toyota tell me; hopefully they don't charge me an arm and a leg.

Good thing is it still runs fine but that's something I expect to do when I fix something, not a pro! They do charge a premium, which I'd be fine with paying for exceptional work. But since they follow Toyota's maintenance manual recommendations, products and prices, I'm going to take my car to the dealer.

I took my Subaru to Micro Import after glowing reviews here on Yelp and Subaru message boards. I have to say that all of the praise is justified. The best experience I have had in Arizona for auto repair. I'm bummed that I can't take my Suburban there lol.

Mike and Tony were really good to us. We had an emergency and they fit us in on a Friday for an estimate. We needed major repairs and they were kind enough to accommodate us. When the best option became shipping the truck back home to Texas, they babysat it until the shipper could pick it up. They went above and beyond for us and we're kinder than they needed to be. Great communication, great guys.

Very pleased with my service at Micro today. My Mazda had an oil change and it was done in a timely manner. The customer service I received was top notch. I used to be one of those people that would clip coupons for a $16 oil change but that ended one day when my car had steam coming from the engine on my drive home from an oil change. Oil had leaked all over my engine that day and I had to drive it right back to the place to have the problem corrected. Micro has a great reputation, which is what brought me there. I will now be making recommendations to friends regarding taking their cars there too. The oil change costs $29.95 and well worth every penny.