
We offer professional and fast service at highly competitive rates. Our team members are all certified and highly skilled. Our services include: car lockout services, gas delivery, flat tire change, battery jump-starts, wrecker service, accident removal and 24/7 towing services to all cars, trucks, motorcycles, boats and more.
Served areas
- San Mateo, CA
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If you are on your way to an important meeting, just heading out to meet with a couple of friends, or simply driving to the supermarket on the next block, car trouble is never welcomed. Even on such mundane drives, when your car is failing on you it feels like it could never have happened at a worse time!
Reviews (19)
Gregory Hedges
May 26, 2022
Nell Gentry
Oct 21, 2021
Kristie Lynn
Oct 16, 2021
Alex Jin
Sep 24, 2021
I call today 4:45 to tow my car home and the person said driver will arrive 45minuts, the towing truck arrive 6:30 late nearly 1 hour, . When I call the person said based on the mileage 4 miles, they charge me 200-250dollar, while after towed home, the driver ask for $300! After I complained, he charged me $280 for 4 mile towing. The driver apparently belongs to another company and said he contracted with this company, .
Betty McElrath
Aug 16, 2021
Jennifer Therese
Jun 24, 2021
Extremely unprofessional as being told 45-1hr for a tow turned into almost 3hrs of waiting without any simple courtesy call to say the driver is late. Trying to call the dispatcher results in a male response to hold before you can respond and then you are waiting for 15 min so we had to call almost 10 times back and forth to speak to a female. Was told $185 for the tow and then the bill came to $269 which is a ripoff and scam as the driver stated he will lower the bill if we paid cash while we are in an area far from any bank.
The driver has no remorse for being late and chuckled at the fact the dispatchers put you on hold for so long and never call to state the driver is late which validates the unprofessionalism of this company. The high star rating is misleading and will never use this service ever again.
The driver has no remorse for being late and chuckled at the fact the dispatchers put you on hold for so long and never call to state the driver is late which validates the unprofessionalism of this company. The high star rating is misleading and will never use this service ever again.
Tanya Y.
Mar 26, 2021
James Zhao
Jan 10, 2021
Jesus Nunez
Dec 07, 2020
From beginning to the end of their service, you feel like someone truly cares about you. They made a bad experience a lot easier and bearable. I needed a tow after blowing a tire recently. They came right away to my rescue. The driver was extremely friendly and courteous, and the rate of their service was extremely fair. Satisfied! Please keep what you are doing, and thanks for the help.
Walter Pierson
Dec 07, 2020
Nick R.
Mar 03, 2020
I got a flat tire on the side of 101 and called them direct. Their guy came pretty quick (~30 minutes) in line with estimate from the call center. He was friendly & quick worker. The call center quoted me $50 trip charge + ~$50-80 for the work. I paid $130, which was on the high end of the range, but I didn't feel that it was unreasonable.
Nicole F.
Jan 17, 2020
They're not a towing company--they call other tow truck companies to send to you. I called them because it was pouring rain and they were the closest one. The estimated time was 30-40 minutes with the rain. The truck arrived over an hour later and I expected a tow truck that said Palmway Towing. However it was a completely different towing company, such that I didn't think they were there for me until the driver called my cell.
I found out from my tow truck driver that Palmway calls other tow trucks for you and charges double for this service. My advice is to invest time in finding a towing service you trust or go with a recommended one from your insurance.
I found out from my tow truck driver that Palmway calls other tow trucks for you and charges double for this service. My advice is to invest time in finding a towing service you trust or go with a recommended one from your insurance.
Sarah Johnston
Nov 18, 2019
Stacie N.
Apr 28, 2017
David M.
Andrew S.
Robyn V.
Bren F.
I'm recommending these guys as they provide an excellent tow service. I've recently experienced other tow company's for some car issues..and these guys were the best. The job was tough--my vehicle was completely stalled- battery out..no juice..with automatic key entry, which wasn't functioning. The vehicle was wedged between cars- inside an awkward garage.
Although difficult...my tow driver (Ikar) expertly navigated the situation and was creative about how to remove my vehicle safely and also to get it outside to be able to get to a service shop. Ikar also was helpful regarding arranging a couple tow trucks from the company- to safely tow my vehicle- including also answering some queries on the insurance matter and obligations of the policy.
Overall a good experience...the Dispatcher was thorough, communicative on the arrival-logistics...and Ikar responsive/easy to work with regarding the tough tow job that was completed.
Although difficult...my tow driver (Ikar) expertly navigated the situation and was creative about how to remove my vehicle safely and also to get it outside to be able to get to a service shop. Ikar also was helpful regarding arranging a couple tow trucks from the company- to safely tow my vehicle- including also answering some queries on the insurance matter and obligations of the policy.
Overall a good experience...the Dispatcher was thorough, communicative on the arrival-logistics...and Ikar responsive/easy to work with regarding the tough tow job that was completed.
Monica Kupa