Thompson Truck & Trailer

Greg and Mady were on top of it and went out of their way to source the parts I needed to get back on the road

Great service, they were waiting for me when I arrived, greeted me before I got out of my truck. Kept me updated, finished in less time than they had estimated. Everyone I dealt with was very friendly. Company I work for is a big customer, which l know makes a difference, but they seemed to be courteous and friendly to everyone, from what I saw.

Greg, Noah, and Brenda were completely committed and super helpful! I will bring our trucks from far away to this dealership- solely on the confidence that this crew will do right by us. Again I was worried it would be a bogged down bank breaker, but they diagnosed the problem and gave me gave some honest and right on options. Thank you guys. I am always left feeling better when my drivers leave your place.

Very good people working here. Brought my driver there worried I was going to have to pay out the nose and wait forever. Opposite happened. Greg and then Tom went out of their way to help and get things done quickly. They worked efficiently with Navistar to diagnose and fix my driver's truck. I am deeply appreciative and will gladly sent as much business to Thompson as I can.

These guys are PHENOMENAL! I cannot say enough good things about them! After our truck broke down for the ump-teenth time, we were towed to Thompson Truck and Trailer and met with Greg to discuss what would happen next. Greg is exceptionally welcoming and helpful, and I don't think that it's a coincidence that our truck was actually fixed this time, and we weren't given a bandaid to fix a broken bone, so to say.

And our truck was fixed in a timely fashion- she was dropped off at around 1:30 and we received a call before dinner that she was ready to go! I'm so incredibly grateful for these guys getting us back on the road, and for thier kindness. It's refreshing to do business with a company that has such great customer service and supurb craftsmanship to match.

If i got to choose where to have things go wrong, it would be here, where they make things right. Thank you, Greg, Tom and crew for giving myself and my fiance such a seamless experience.

Thompson truck and trailer are the best, very professional, their pricing is also very reasonable. I arrived in Cedar Rapids Iowa late at Night, I was worry that my truck was needing services and I requested an appointment for the very next day, I didn't think anyone would call me since I did it over the internet. but as early as 7:00am Brenda Called me and check me in so quick. their technicians are very professional inspecting your truck and giving you advise. my truck runs great after they performed services and their pricing is very reasonable. Salvador Lara Recomends this place.

Over a month to repair my truck. All it need was the electronics replaced in the distributor a 1977 international. Had no spark going into their shop took them over a month and $1800 to figure out that the electronic need to be replaced. Had 2 keys made there for it just a plain key like a house key and they charged $26 for the repair. If you want people to waste your money they are the ones to go to.

Had Thompson Truck install air tabs, they got me in same day, did a great job and all around great customer service

I am amazed by the courtesy this shop shows and how they keep the drivers informed. You just don't get this kind of service anymore. I wandered around and got pictures of their decorations while I was at it.

Complete crooks. long story short i had an estimate for $600-$800 to replace a solenoid valve in an allison trans. they instead replaced a wiring harness that didnt fix the problem. then they replaced the solenoid and noticed that the valve was scarred but didnt replace the valve like i wanted. after that not working they finally replace the valve and it was fixed. ending up costing $1400 for a $40 dollar valve that only took 3 hours. all they know how to do is throw parts at it on customers expense.