Wondries Family Collision Center

Terrible customer service. I walked in, people were behind their computers cracking jokes or whatever because they were just laughing. This guy actually came up to me (hoping he will help me) but all he said was "she'll check you in" talking about the girl in the front desk. Apparently this girl moves like pond water and she just took her sweet time, she never said a word to me.

So I got frustrated and walked out. Could you imagine if this is how they treat people walking in the door, imagine how long it would take for them to repair your car?!?!? Good job guys, your family is amazing!

The team here did a great job. I can't even tell my car was in an accident. I only waited 1 day for the repair. They also cleaned my vehicle inside and out! Peter Rosengren was very helpful through all this. I would definitely recommend this place.

Work was done in a timely manner & great customer service. The person who scheduled my appointment was friendly & helpful. Jeffrey kept me informed & was very professional. Service: Body & Trim

I was told that the repair should be done in 2 - 3 weeks, and I received text message with link to show the repair that should be done on time. I check everyday for the status, until the day before, after 5:00pm, they called and let me know that there are three days delay. Why don't you communicate two days before? Three days later, when I pickup my car, I was told that they still waiting for a part, i need to go back and put it back on when they receive it. now, a week after I pick up my car, still waiting for a call.

This is the second time I have been at Wonderies Family Collision. They do excellent work repairing vehicles. The team is professional and really does care for customer satisfaction. I recommend Wonderies Family Collision. Thank you Sandra Claudia for helping me get my car repaired. Service: Painting

My visit to Wondries Collision was great. The body shop is very state of the art and the staff was outstanding. 5 all the way. I had my car here about eight years ago for a small repair and the shop left the car very nice.

Best place for your car collision repairs! Professional friendly people providing you the best service outcome for your vehicle repairs. Timeline communication is number one for customer service and they do this via text, email and phone calls. Wondries Family Collision Center in Alhambra is number one in my book. Thank you!

Fixed my car to looking better than when I first bought it out of the dealership! Claudia is very nice and helpful -- making sure my car was taken care of, and worked with me and my schedule. The process was a bit long, but they did their best to make sure the process was smooth. Customer service is 10/10. Took care of rental transportation and drop off, even though rental place was not their preferred agency.

I went to get a quote. Somewhat helpful, but felt a little shady too. By shady I mean the sales tactic. "Need to see what's behind in order to say what it might cost" without being willing to engage in ball parking.

The repair work they do here is great, and I would recommend this place on that alone, but the great job they do does not stop there. I brought my car here because someone had keyed all along the passenger side. My car is Subaru world rally blue, which has a reputation for being hard to match sometimes. This shop matched it super well. Not only did they do a bumper job fixing the paint, they clay barred the entire car, vacuumed out the interior, and even shined the tires.

The guys who delivered to me were super friendly and even chatted with me about some questions they had on my car. They also invited me to not hesitate to call them if I had any issues down the line. Great place! I will note that I went through insurance and only had to pay my deductible, so I cannot comment on pricing.