First Collision Inc is a family-owned and operated collision repair and paint facility. We take pride in the quality of our work and our goal is to ensure that the repair of your vehicle is convenient and hassle-free. At First Collision, we understand that you're relying on us to repair one of your largest investments. In return for your trust, we promise you that we'll work hard to get you back on the road quickly, safely and in a vehicle that looks as good as new. You're in good hands at First Collision because of our firm belief in excellent customer service and hard work.
Services
Family-owned and operated, First Collision Inc. is a full-service auto body repair facility specializing in insurance claim related and non-claim related repairs. We've put in the work necessary to become your trustworthy collision repair experts and have been serving the Baytown community and its surrounding areas for 17 years.
We're so confident in our experts' aptitude that all of the work we do comes with a lifetime guarantee. This is at the top of our list of services because at First Collision, we believe fair is fair. You shouldn't be expected to pay out of pocket to merely learn how much it's going to cost to repair your vehicle.
Reviews (11)
Anthony Fuentes
Dec 22, 2021
I love this place, I've never had any trouble or problems with my vehicle the 2 times It's been repaired there. Only problem I had was with an insurance company but the shop was really helpful and honest with me and help fight with the insurance company and got the issue resolved. Highly recommend this place. It is long period of waiting for vehicle to be repaired and returned but that's because of the high volume or repairs and waiting parts to come in, so fare warning and get ready to plan ahead. P.s I love the 1 star reviews on here people I swear, amount of brain cells I lose reading their reviews lmao!
Mack Graves
Nov 07, 2021
Frank Molina
Jul 25, 2021
Terrible terrible experience 0/10 stars for this "OE" certified shop, I had my rear bumper painted there and my spoiler on my car replaced at the same time with an aftermarket spoiler. Get the vehicle back cars leaking water all inside the trunk, tail lights full of water, trunk carpet soaked with water, spare tire wheel well filled with water. Take the car to another shop for repair, come to find out this place only attached the spoiler to the trunk lid with 1 of 3 bolts, the center bolt only, it wasn't even a bolt it was a hex head wood screw, the out side bolt thread on the spoiler both stripped out, trunk lid had 5 original mounting holes they left the other two completely un covered for water to flow right in, my spoiler was held on by one wood screw and 3m double sided tape where the tape wasn't even touching the spoiler to the car! Terrible!
Cesar Oh
May 14, 2021
M. T.
Nov 21, 2020
Denise Garcia
Feb 19, 2020
Ashley Roberts
Feb 15, 2019
Richard B made sure my car was taken care of, I hit a ditch and all it was pretty much cosmetic damage. But the color looks really good on the bumper, and yall did an alignment that I didnt know if I was going to have to do on my own. I love it, though. I'll come back here if anything else happens, which hopefully it doesnt happen. But I know I'll be in good hands again. Definitely trust this place with your car!
Len Jones
Mar 23, 2018
I did the one star, I would have done none but I have been getting the run around on my mazda 3 Sport and the last time I had it at First Collision there was more damage and it only took 5 days and was fixed very well. This time it has been a 1 1/2 weeks with a 3rd of the damage like last time. I recommend taking your vehicle elsewhere for repair, and God forbid if it we're to happen again I will definitely go somewhere else. 0 STARS FROM ME AND I DO NOT RECOMMEND THOS PLACE TO ANYONE!
Kellye M.
Jul 24, 2017
Hands down the BEST car repair shop I have ever worked with! They were highly recommended by the owner of the tow yard my car was at. I live over 45 minutes away in Houston, however, I will definitely be driving to use them even for just a oil change! They are trustworthy and their customer service is above and beyond! They have won my business and trust!
Nicole
Apr 30, 2016
I have to say, that this was the best repair shop experience I have ever had! They listened to my concerns and sent me updates as part of my insurance companies program. My car was finished on time and looked brand new! I highly recommend this place, they are great people. Oh, and I love the office cat :
Josh Torres
Nov 13, 2015
I hit a pot hole on 225 in my 2014 5.0 mustang with 20x10.5 in velgen wheels. The wheels cost $600each without tires. One dented to the point where i needed too buy a new wheel. I purchased the wheel, matte gunmetal. I asked around and my friend referred Mitchell at First Collision to paint the qheel gloss black to match the other three. I was quoted $125 is for quality work is the best price I could find.
Others wanted $200-300. I just got the wheel back today and it looks flawless. The finish is phenomenal, matches the other wheels but looks much better. Over all very professional customer service, outstanding finish, and quick work. I would recommend First Collision before others. Thanks again Mitchell.
Others wanted $200-300. I just got the wheel back today and it looks flawless. The finish is phenomenal, matches the other wheels but looks much better. Over all very professional customer service, outstanding finish, and quick work. I would recommend First Collision before others. Thanks again Mitchell.
