Dearborn Total Automotive

Absolutely biggest ripoff I paid on a 2005 ford 500 for almost a year bottom rusted out was not drivable so I told them to come get it 2 years later being sued for 15000 dollars when the kbb is 5k mint condition

I bought this car Lincoln town car 07 looks great on the outside. 1 month later the transmission went out. They won't even look at the vehicle without me paying 89 dollars. This is a lemon lot don't buy a car from here. I had to pay $2500 for a transmission and continue to pay my car note weekly. Very crappie company. This place needs to be shut down and shouldn't be able to hurt people financially and emotionally anymore. 99% of the comments on this site review shows lemon vehicle, they fix them enough to get them off the lot then stick you with a non working vehicle. SHUT THEM DOWN

Great staff, I bought a car, will comeback to get another one soon for my wife. I do recommend this place to add anyone.

DO NOT PURCHASE A CAR HERE! They sold my 19 year old daughter a car (her first car) with no working odometer. They claimed that was the only thing wrong with the car. Two days later the water pump went out and the timing belt went out. These scammers offered to cover some of the cost - after inflating the price - to have their mechanic fix it. I reluctantly agreed. Weeks later we hadn't heard from the them after.

We called to ask how much longer for the car to be fixed. We were told they not got the ok to work on the car which was a complete lie. Then they said their mechanic has COVID so they can't fix it and to come get the car. They tried to charge us storage fees for leaving the car there for them to fix. On the work order they wrote "customer refused service". These people are scammers selling trash cars that the know are going to fall apart soon after they are sold. You've been warned. Do not buy from these scammers.

Please the owner or manager needs to call me. Unauthorized charges to my credit card when I have Never been to your facility in the amount of 206.00. $! Do you guys not check identification or do you just type the numbers in the customer said? I've notified the bank the address it was used at was yours and it was keyed in not swiped so clearly someone either you or your customer is committing fraud.

If you were unaware and a mistake was made please refund my card immediately otherwise I will be calling the police in the morning because like I said it's your address the charge came from you and someone typed it in. Refund the money and I will not involve you with the police and change my review. This is urgent

Four days after getting the car (yes, I did test drive it), It was giving me problems. Took it back to get it fixed. Few weeks later I Called to let them know the problem is still occurring, basically was told I have to pay them just to look at it again or I can take it to another auto place to be fixed. Which I shouldn't have to b/c they never fixed the problem the first time. & the problem they "said" that was fixed, wasn't the problem to begin with.

I really feel like they knew what was going on, & just tell you anything you want to hear. Now I have to come out more money to get it fixed & still pay a car note, & they're not doing anything to Rectify the problem. Definitely will not recommend this car lot & I'm taking legal steps to get out this headache.

If I could give negative stars. My experience with them is everything of a nightmare, harassment, and a place I wish I no longer want any form of contact with. I've endured disrespect and close to violence towards me because I was trying to do the right thing and turn in a vehicle I felt I wouldn't be able to afford due to change of management and date pay.

Upon me returning the vehicle, I was told they do not have a early turn in option (something I've never heard of before). Amongst me trying to understand why and requesting proof that I've turned it in, I've been yelled at, told to leave, and had a violent man that has said out of his mouth that he is threatening me, when I turned away from him he tried to force his way through my husband and touched my hair (if my husband didn't stop him, it would have been my head).

The camera was facing towards everything. I at that point called the police. They told the cops that the cameras do not work! Why lie and say that if you didn't do anything wrong? We have on audio EVERYTHING including them telling me that I shouldn't have provoked him (by turning around and ignoring him? ON CAMERA) Now today well after giving them the car they sent a letter lying and saying that I still have the vehicle and to turn it in!

That means that they're going to lie on my credit and put a repossession. This is illegal! I am moving forward with my charges and I have every document and recording that I've given that vehicle back and the payment for having the car that last week of having it. Do not think they I'm not fighting these lies!

Please Please DO NOT BUY FROM HERE. I was behind two payments of $80 & they repo the car. They do not care about any personal issues you have and will not try and work with you. They wanted me to return the car for two late payments in the middle of my shift. I told the lady on the phone I was at work & I'd be fired if I left in the middle of my shift.

I also told the lady I had the money owed ($95) and I could pay the very next day. Well I was left with "Please return the car by 5pm today". Well the very next day on my way to the bank to get the money to pay them, they repo the car. Costing me my job and so much more. Now they are trying to sue me for 10 thousand dollars for a 2008 vehicle which isn't worth that at all.

Very unprofessional and cold hearted business team. I've received letters two days apart which isn't giving me time to pay anything but now I'm being sued. I gave 1 star but if I could I would give -1 star.

It's buy here, pay here, no credit check! Be careful to pick up a great car. If it needs repairs, prices will be inflated at their repair shop. They do offer the 1st 4 oil changes at no charge. I LOVE this car I purchased, but, I'd love it even more of it I could drive it!

These people are very friendly and care about their customers. They had a decent selection of cars and I chose a car that fit me perfectly. They treated me with respect and thats hard to get from other dealers after running my credit. I recommend this dealership