Ayers Automobile Repair

I'm not sure yet. Our car had a charging problem and they fixed it for I believe to be the proper $ amount. But the car is making a strange sound now. Not sure what's up yet. Could be anything. Will update if I have to.

I was verbally quoted around $250 for a multipoint inspection, oil change, tire rotation when I dropped off the car. They were to also check my power steering. After several days of phone tag I finally got a quote. They are charging me $400 for the service for which they originally quoted $250, and an astronomical price of $5000+ to replace my power steering pump. Will not be using these guys again. I advise against it.

After a year of frustration, trying to find out why my older Ford Explorer wasn't passing the required bi-annual smog check, I decided to take it to Ayer's who are usually too pricey for my budget. Within hours after taking a look at it, they were able to find out what the problem was and get it to pass the smog check, with no additional repairs necessary.

They also had informed me of all my options, which are offered by the State of CA to those who qualify, which no other auto repair professional - 2 mechanics a smog check location, or the DMV had bothered to or had the knowledge to mention. They are professionals and will get the job done.

We had a great experience at Ayers and was fortunate to meet Robert. He was professional, concise and reasonably priced. His team operated like a well oiled machine. To top things off, we were pleasantly surprised their services included a car cleaning. We will be returning customers.

Robert was very helpful on the phone and in person. He and his staff are friendly and competent. I felt at ease leaving my car at Ayers for the two days necessary for repairs. I appreciated the exterior car wash they provided as well! I recommend. Services: General repairs & maintenance, Check engine light diagnostic

Thoroughly impressed by the vehicle maintenance inspection report that i received from Ayers! Very professional team and was pleasantly surprised that they washed and cleaned my truck after the inspection. Look forward to using them again for future maintenance on my vehicles. Service: General repairs & maintenance

Had a negative experience at Ayers when I took my truck in to have the brakes looked at. When I got a call concerning the prognosis, they nearly insisted on doing an additional $2,000 of work on the truck that was unnecessary. Rob, who I spoke with on the phone was was condescending and somewhat rude. I am disappointed because i had previously had better experiences with this place, it's a bummer that their service has changed and that their kindness towards customers is lesser felt.

As always, Robert and his team, went above and beyond in servicing my Volvo for regular maintenance. Not only does my car drive like new, but the car is always washed, and care taken with the interior when returned. Dealing with Ayers is always a pleasant experience, and pricing is comparable to dealerships. Coming from out of state, I am happy to have found Robert and his team who are very knowledgeable on servicing foreign cars.

The service provided by this repair facility was beyond expectations! Our car broke down on our way to Simi Valley (the alternator failed). The owners were so gracious. My wife is on oxygen and they set up a table and chairs just outside the door so she could enjoy the outside while she was on her concentrator. They worked quickly to identify the problem, ordered the part and completed the repair in two hours.

Then as a courtesy they washed the car. It looked like new! I highly recommend this auto repair shop. We were on a road trip and returning home to Castle Rock, Colorado from Santa Maria, California. We really appreciated the quick and professional service to get us on the road again. AND the price was reasonable!

I Think Ayers provides professional service. A few days out, I am Satisfied with the quality of the work. I did provide a competitive bid from Toyota in Goleta. I was surprised the owner still charged me with his much higher price. This was the first time I used his service. I'm not sure I can trust his fairness in pricing! Services: Transmission, Brakes

Going to Ayers automotive was a huge mistake. I brought my 67 mustang into the shop because it started to overheat while driving. After looking under the hood and seeing lots of steam and water, I decided it was probably one of the radiator hoses, as the radiator was only 9 months old and had never overheated. (Side note, I built this car with my father who was a mechanic.) I explained the issue to the shop and they said, "No problem, we will take a look and fix the car".

I received a $300 estimate for the services. I called later that day and they began to explain that I needed a new radiator, multiple hoses, intake manifold removed, gaskets, thermostat housing and a cooling system overhaul, and they would begin immediately. Puzzled by the overwhelming diagnosis, and learning the $300 would be for the "inspection, " not to fix the car, I decided I didn't trust the shop nor the people working there and would have the car picked up and towed to my garage.

The owner called me and suggested we try and work it out. I agreed, in good faith, and said repair any hoses that are leaking. I'll pay for that work plus the inspection. He then said, "I can't get to it today or tomorrow, but will let you know on Monday." THIS IS MORALLY WRONG AND DISHONEST. They can begin work immediately when they think it's a big job and lots of money, but when it's a quick fix they need two and a half days to get back to me.

I had my car towed to my garage, and after work opened the hood to truly inspect the car. What had been said to be thousands of dollars to fix turned out to be $15.36 at O'Reilly's Auto parts, and a flat screw driver. Luckily, I've worked on a few cars. However, if you DON'T know cars, I highly advise against taking your car here. These people are clearly accustomed to taking advantage of people who have little or no experience under a hood.

I'm disappointed that I have to write this review, but feel that it is in the best interest of the customer, especially given that they are playing ads on the radio giving people the impression that they are a business with integrity. Best of luck.