R J T Motorist Services

Thought my tire needed to be replaced. They noted that I only needed air. Balanced my tires and sent me in my way. No charge! Professional and honest. Service: Tires

John and crew are professional, reliable, and trustworthy mechanics. Dealt with my insurance company well, did great work, and are always polite and responsive. We chose RJT based on my father-in-law's recommendation (he has been going to this shop for decades) and this shop has now officially earned my loyalty.

These guys got me out of a jam, wast broken down two states from home, came out and towed me all the way home in the middle of the night. Their driver Norm is the best! Thank you folks

On 9/27/2021 my 2010 GL Mercedes was not able to start. The truck was towed to RJT mechanic at white plains. On 9/29/21, john the manager called and stated difficulties to locate the problem. I told him since you are not familiar with Mercedes Benz to tow the truck to Mercedes company near him. He insisted to fix the truck. On Friday, 10/1/21 he asked me to pick my truck that it was fixed.

I took the truck home and the next day the truck could not start. I call John today, 10/4/2021 being Monday, my truck could not start. He wants me to bring the truck and to charge me again for diagnostics after paying him almost $1,400.00. The last time it took RJT mechanic two days for diagnostics. Please if you have a foreign truck don't go to RJT mechanic. What a reap off!

Great staff. Very polite. Extremely helpful. John was very understanding and helped me deal with the situation of my car. Thank you.

I am SO happy with my visit to RJT, I have never left a Google review before now. I got towed there around 4:00 PM, their website said they closed at 5:30, and STILL they were committed to calling local places to find tires for me and put them on that afternoon so I didn't have to be stranded in White Plains for the night. Probably got out of there around 5:45 with two new front tires to fix the flat I got, plus a bad snow tire that was causing me problems.

I didn't realize how much my car rattled when driving bc of that tire, but now I drive a silent car and it's crazy! Cost me $400 for a tow and two tires. Considering the emergency nature and how willing they were to help, I'm more than happy to pay that price. (Disclaimer: I don't know how much this stuff usually costs and would've paid whatever they told me it would take) The only sketchy thing was that the tow driver kept trying to steer me away from other closer mechanics and get towed to the "AAA service station" instead, which ended up just being RJT.

I don't know. Felt a little strange that they had to be slightly sneaky like that, but whatever, they did a great job and I really don't care. I respect the hustle of trying to get more customers, captive or not Tow truck driver was super friendly, talked about his garden and his new tesla. Final point: the mechanic had great hair. Made me feel like the 1950s having a greaser with slicked hair work on my car. Not too many mechanics nowadays are devoted to that kind of cool lifestyle, definite bonus points for RJT.

I almost passed them by after reading a few bad reviews. I called John and told him I was going elsewhere. He said "we do a fair and honest business". I decided to give him a chance. Glad I did. My Rover was repaired (brake issue) in 24 hours and cost 1/3 of what the dealer would've charged me. They also did the inspection on my vehicle and repaired an issue I was having with the brake light (which my mechanic could not resolve). Bad reviews are easy to come by. good ones are not as easy. I give them two thumbs up. You will too.

I wished I had read the reviews prior to having my vehicle towed there! RJT are overpriced! I had a flat tire (a nail was stuck in the tire) and called AAA for service. The driver said he would take it to RJT, which is a AAA shop, and they could plug and patch the hole. I got there around 5pm. After waiting there until 5:45pm I asked the price for the plug and patch.

They told me THE PRICE IS $49. I said sir, that is crazy, a plug and patch is no more than $20 at most. I even pulled it up on the internet (which showed the average price to be between $10-$25) and show him that he was ripping me off. Hell, a used tire is $50. At this point, it was 14 minutes to 6pm and all other places were about to close. I had to pay the price in order to get me and my child home, but I DO NOT recommend this place to ANYONE!

Called AAA, got towed for a flat tire and was highly recommended to go to RJT by the Tow Truck Driver. After getting dropped off, I waited over 2 hrs to get a quote on a new tire. RJT is understaffed and under qualified to be servicing cars as well as provide any decent customer service. I got charged $245 for one new tire! There were hidden charges in my itemized receipt and the owner Ray was nothing but rude and unprofessional towards myself and other customers. I hope that no one ever goes to this establishment ever again, and go through what I had to suffer from today. Worst experience of my life hands down.

This place is garbage. Engine randomly shut off, I call AAA, they send me RJT. After explaining what would have to be done to diagnose my car, I told Ray to NOT do anything and that I was going to call AAA and have it towed to Long Island. He seemed fine with that when we hung up, I spoke to him a few minutes later to update him and he had informed me that AAA already gave them the call to be dispatched. 3 days later and multiple phone calls to both RJT and AAA, car finally arrives at 8PM. Turns out he charged me $127 for doing work I asked him NOT to do, an additional $50 for tolls, AND the car was in parts! I paid $177 to have my car dismantled! This guy is a crook! STAY AWAY!