Pine Ridge Imports Of Naples

I took my car here to get a headlight replaced and they did a fantastic job, very fast and efficient. They where very professional and understanding. I appreciate I will definitely recommend!

A major local dealer diagnosed 4 problem that needed repair. It turns out that your staff inspected the issues and they were "made up" items that did not need repair. In fact Lexus advises NOT to do what the Lexus dealer suggested. Service: General repairs & maintenance

It was my first visit. Rich introduced me to your services and welcomed me appropriately. Val serviced my vehicle efficiently and took the time to show me and explain to me what he did and potential future issues. He was very knowledgeable. Ted checked me out and explained my vehicle's condition fairly. He made recommendations honestly in my opinion, with common sense and no hard sell. Very refreshing! I will certainly return to this shop for all of my future service and repair needs. Bob Dobies

Brought in my 2014 BMW X3 which had an apparent coolant leak. Made an appointment without hassle. Ted was very professional, explained the potential issues. I left the cat there and was called a few hours later that the car was finished. Great job, great service! Service: Auto water leak repair

Rich runs a very professional business. Both he and Ted were very helpful. Would definitely recommend this business. Service: General repairs & maintenance

We took our 2007 BMW 335 in for ABS brake repair. The price and warranty were better than the other European car repair. No sales pitch, just honest answers and fair price. Our car was ready as promised. Highly recommend! Service: Brake service & repair

Great work, as always. Fiat pricing and fast service. These guys are knowledgeable and exceeded my expectation for service time. I'll be back. Services: Oil change, Tires

Excellent work for a reasonable price! It is a pleasure to be a customer of this company. The people who work in this garage provide high quality work and are extremely honest in their pricing. I would not want to go anywhere else for my Mercedes. Service: General repairs & maintenance

1st time customer, and new to Naples so I was looking for a loooong-term professional team of mechanics. I found the best. Thank you PRIoN! Services: Oil change, General repairs & maintenance

The owner was professional, did good work, explain the estimate and why. They also had very fair prices on the repair for my Mercedes-Benz SL 550. Services: Battery, Electrical repair, Check engine light diagnostic

I had PR Imports replace rear taillight on my 2010 s5550. They were professional and did the work while I waited. Even though the new light was expensive ( $400.00) they did an excellent job in a timely manner.

These guys are the Best! Service and staff were excellent. The bill was fair. Much preferred to dealers. I would highly recommend for both warranty and off warranty repairs. Service: General repairs & maintenance

Nice professionals. Always go over line item charges and take time to answer any questions. Very honest. Service: General repairs & maintenance

I called their office in the morning and spoke to a very knowledgeable man named Ted who basically listened to my explanation of what I was experiencing with my new truck and then told me what their schedule looked like for the rest of the day. As per Teds instructions I took my Mercedes GLE in for them to diagnose and they found it needed a complete brake job with flush on the rear of my truck.

He told me he could order the parts and get them early afternoon if I decided to do it and also could have it done by the next morning. Now mind you he didn't use pressure or scare tactics or anything of the sort. Just a detailed technical explanation of the issue as well as some additional checks that he said they would perform to ensure that I did not have any unusual wear on the new brakes before they should wear going forward.

Next morning at approximately 10am my phone rings and it is Ted once again who informs me that they did all the work as promised and also the additional testing on the calipers to ensure they were working correctly and found no issues. Work cost exactly what he originally quoted me and no upsell or unnecessary work that I didn't need. I forgot to mention that in addition to this I asked him for the address so I could order an Uber home from the shop the day before since I was leaving my truck overnight.

He replied with that would not be necessary because they would be more than happy to drop me off at home as soon as they had somebody available to give me a ride home. I waited in their comfortable lobby area and about 10 minutes later a gentleman peeked in and asked me if I was ready for my ride home and of course I answered yes. During the ride home and after conversing with my shuttle driver, I found out he was Richard the owner of the business.

That is when I knew that I was in good hands because nobody at the shop was available and he didn't want me to wait any longer so he took me home in his personal vehicle. That is customer service going above and beyond. He didn't have to take me at all since they already had my business but he offered and delivered a service that really sold me on his whole operation.

They have a clean organized shop and do great work as far as I can tell. Got in my car and no more vibration or humming sound when I applied my brakes so the workmanship was solid also. Top notch clean and organized shop that won my business for all four of our cars. Thanks Pine Ridge Imports on an excellent job done!

They were able to give me a specific time, and started working on the vehicle, an older Mercedes diesel, almost immediately. The work on my air conditioning was done in less than two hours. It now works perfectly. And the price was very fair. I will definitely use Pine Ridge Imports again! Service: A/c installation & repair

Pine Ridge Imports continues to provide outstanding service. Diagnostics are completed efficiently and all recommended servicing and repairs are fully explained. They offer very fair pricing, a clean facility, friendly and knowledgeable staff and they stand behind their work. Also, special care is being taken to insure your safety during this pandemic.

Pine Ridge Imports does everything necessary to provide an excellent experience and gain your return patronage. 12/11/2020 Rich, Ted and the entire staff go out of their way to earn your business honestly, efficiently, and with expert knowledge. I highly recommend Pine Ridge Imports for your auto servicing and repair work.