Auto Collision Rebuilders

The customer experience is superb! Very professional service and very nice people! They did a car cleaning afterwards which was unexpectedly a surprise: thank you!

Their employees are very professional and informative. They go above and beyond to make sure our questions are answered. Would 100% recommend to everyone who needs to repair their car quickly and efficiently.

They did an amazing job! Not only were they responsive, got me in quickly but completed an excellent job! I now have a go-to, reliable, honest, place to go for all future body work! Highly recommend!

Most impressed with Auto Collision Rebuilders. Working through State Farm Ins. they are near my home. the Intake process was clear and accurate. the scheduling was easy and the end result was on spot. The communication along the process we excellent as they uses mobile text updates. I was also able to coordinate an Enterprise pick up and drop off there. When I picked up my car the car was washed inside and out. An excellent overall experience. Thank you.

Carlos did a great job on a front end collision. His work on the car is fantastic and the in house paint job matches OEM perfectly which I was initially worried about. He also dealt with my insurance for weeks which was a constant issue for us. I respect his patience and that he didn't sacrifice quality because of the insurance issues. Would definitely recommend this shop

Wow! Can't say enough about this place. Carlos was so great and made the process seamless. Definitely the best body shop in the Palatine area. Honestly the best in the Chicago suburbs!

Carlos has done a phenomenal job with our 4Runner back in the winter of 2020! Super happy how he assured us how his company is very honest, fair and has the customer's best interest in mind. And he and his team overall did a spectacular job. Thank you Carlos!

I was in an accident that decimated the front driver's side of my Nissan Rogue. I'm sure it was a lot worse than what they usually see here, but Carlos was transparent in explaining the estimate he gave me. He went above and beyond to wait with me-almost an hour!-as we tried to contact my insurance company. My repair was delayed by over a week because of communication problems with the insurance company but both Carlos and Rebecca, the receptionist, were very reassuring and patient whenever I called. Rebecca even went out to look for my tire replacement! The service was excellent. You and your car will be well taken care of with this team.

ACR is an excellent body shop! My girlfriend and myself have had both of our cars repaired here multiple times and have been nothing but happy with the quality of workmanship and service. Carlos the owner is a great guy and cares about people. Services: Body & Trim, Painting

Long & overdue review, but definitely needed! I went in November to have some damage repaired on my Chrysler 200 through my insurance. It ended up being more like my entire bumper had to be replaced, but Carlos & team did a great job on my baby. He did a great job walking me through the process (me: knowing 0 about cars) and when I picked up he also thoroughly explained what was done.

I could even see my old bumper on the side of the garage with the damage. They definitely go the extra mile, as my car is a specific paint - which they had to reorder to get it to match perfectly. With working from home, I'd completely forgotten about the appointment at 5pm and Carlos was nice enough to wait for me while I walked over to the shop & I'm pretty sure they cleaned my car! Awesome, awesome job!

Smooth process, knowledgeable, honest, Spanish speaking ability, great people and a local shop! The process seems like talking to a family friend vs. a shop! Highly recommend for your car needs!

My experience working with Auto Collision Rebuilders was extremely positive. The staff is courteous, friendly and professional. My repair estate was explained to me in detail, the repair work was performed to high quality standards and my car was ready on the day it was promised. They even helped me set up a rental car during the time the work was being performed on the vehicle.

The owner Carlos followed up with me to ensure I was satisfied with the work and to make sure all my questions were answered. It's great to see this type of customer service still exists. I would definitely recommend Auto Collision Rebuilders to my friends, coworkers and family.

Before and After! Thank you to Carlos and his team! The work the do it always spot on! Staff is reliable and punctual. The car looks as good as new!

Amazing work done at this place! Carlos and his team are so efficient that my car was ready when they said it would be and my car look like new when I picked it up. Carlos was so helpful with my insurance and definitely felt comfortable leaving my car for repair at ACR. I definitely recommend this place over any other of the big name shops. Well worth it!

I have been working with Carlos for about 10 years. Our relationship has been outstanding. The staff is polite and courteous every time I am in the shop. The work performed is highly professional and great quality. Keep up the great work ACR! I highly recommend ACR! Service: Body & Trim