Totem Lake Auto & Truck Repair

We have been coming to Totem Lake Auto Care for over 6 years. We trust Brett and the service he provides. We get all our cars serviced by him. What I like the most is that at each maintenance visit, he provides us a list of things that aren't in good shape or need replacement. But he also goes on to tell us what is urgent and what can wait. We find it very helpful and plan accordingly. Over the years, Bret and his team has provided us a reliable trustworthy service at every visit. We recommend this place to anyone seeking auto repair.

Had a really great experience here! Bret is insanely nice and they did a great job replacing my ball joints! If I lived closer, I'd come here for all my services!

One of the best Auto repair shops around. Brett is a fantastic mechanic and will always be straight about repairs. Very clean and friendly atmosphere.

This place is the only place you want to take your car. Brett and his team are well versed, experienced, and have the confident know how. I only take my vehicles to this place. Brett is great about making sure to find the problem(s) and work with you on what you want to fix, how to do it, and what it will cost. Totem Lake is not the cheapest, but they aren't crazy expensive either. They aren't here to rip you off, or take advantage of you. You can tell that they want to take care of your needs as a customer.

I've been to SO many Auto Care places over the years, and I cannot say enough good things about Bret. He has helped me out of trouble numerous times, has always taken incredible care of my car and has given me good prices that I know are reasonable. My mom, sister, and husband all bring their cars here now because it's so amazing to find someone trustworthy to take care of your car. He's quick, reliable, and easy to work with, and you never feel pressured to do any work you don't want to have done. I cannot recommend Totem Lake Auto Care enough!

Bret at Totem Lake Auto is an amazing guy. He's honest, on time, and takes care of his customers and the cars. I highly recommend this business. Services: Air & cabin filter replacement, Oil change, General repairs & maintenance, Body & Trim

Im not too pleased with the service as it was a last minute decision when my Lexus shut down completely on my way to work so I got towed to nearest shop. The guy (Bret I believe) did diagnose and put in new alternator and battery although the battery was only a month old, so I was a little skeptical. Then he suggested some more repairs needed which I appreciate but he was adamant about a coolant leak which quoted around $1000 to replace.

I said no at the time as I've never seen a leak and that's quite pricy. So fast forward now my car (about two months later) is getting brakes done at Firestone and as they looked I had suggested a quote for coolant leak and they didn't find one. All they found was some crust of old coolant which is an easy fix. I'm fortunate to have said no when Bret asked me and had it relooked at but I don't expect less from mechanics really since they always over quote in my opinion. All around pleased he helped me same day but not happy about a false diagnosis/very large expense.

I recently had to have the radiator replaced on my car and went with this business because they were able to fit me in the same day which I appreciated however they do charge the high end of average to do repairs. I called several other shops after I left this place and could have had it done cheaper almost anywhere else. See below. My bill came to $439.

The average cost for a Kia Spectra radiator replacement is between $273 and $431. Labor costs are estimated between $73 and $92 while parts are priced between $201 and $339. Source ----Kia Spectra Radiator Replacement Cost Estimate - RepairPal

Bret runs a small shop but it is very efficiently and smoothly operated. The Kia Soul we left in his care was carefully inspected and all requirements of the job were completed meticulously and very importantly cleanly. He called for additional approvals for items found on his inspection. When the car was ready, he informed me with additional information on the service.

I would recommend autos be given to his care and the care of his mechanics if outstanding results and good rates are desired. Thanks again, Bret, for the great service served with a smile.

I've been taking my car to Bret's crew for over ten years (since they were on the other side of the road), and have been the happy recipient of constant quality maintenance, repair and fair pricing since day one. From oil changes to locating and installing a rebuilt engine, I've never had anything but excellent help in keeping several generations of cars running smoothly - and friendly banter at the front desk. Highly recommended.