20/20 Auto Glass Greenville

I had someone come out last week and they did a fantastic job and was very friendly. Really appreciate it and glad I picked you guys to come too! Service: Auto windshield replacement

I own S & A Auto Repair and we had a windshield crack while doing a repair. Tyler Kimbrell fit us into his very busy schedule and quickly and efficiently replaced the windshield so we could return the customer's vehicle on time. We are very grateful for your service. Service: Auto windshield replacement

Well. I got there early and they jumped right on it and got it done faster than I thought was possible. They were very friendly and ready to answer any questions I could have had. Thanks y'all. Appreciated the dedicated swift work.

Absolutely amazing! From start to finish I was never left in the dark and felt very comfortable about the process. Matt and Tyler called to discuss brands of glass (aftermarket vs Oem) and helped me decide which would be best for my application. I'm very particular about my vehicles and I couldn't be happier with the quality and attention to detail Tyler delivered with installing my windshield.

He was on time, informative and treated my vehicle with care! He made sure that I was 100% satisfied with the glass and the installation before leaving. He was very professional and extremely knowledgeable. Just an overall awesome experience!

I'm pretty picky who gets to work on my cars and seeing the reviews I was hopeful that they would do good work. Tyler was the tech and couldn't be more helpful during the whole process. In and out in about an hour. Highly recommend if you're on the fence. Service: Auto windshield replacement

Got an appointment quickly, which was imperative for us, and they showed up during the scheduled window. The tech never notified me when he was done, I just looked out the window and he was no longer there. I had no idea how long he had been gone, and the vehicle was unlocked. Not a huge deal, but better communication would've kicked it up to 5 stars for me

Top tier service. Very professional, punctual, and did excellent work. I lease my vehicle and was concerned about not going through the manufacturer but they were able to get OEM glass and even recalibrated my driver assist camera that came with my vehicle. Wish I could give more than 5 stars - would recommend! Service: Auto windshield replacement

These guys were awesome. I was greeted at the door by my technician. He told me about all their amenities-bathroom, coffee, tv options. The area was very nice, comfortable and clean. The tech explained what he was going to do. My windshield had been crushed by a deer. Tony installed the windshield and cleaned up all the class inside of my car. He did a fantastic job.

20/20 has always been a reliable company! They have fixed several chips in my windshield as well as my husbands truck. They are professional, great communicators and reliable! I appreciate the care they show for others and getting the job done right! they are also mobile so they will come to wherever you are within your schedule! It was very easy to business with them and I will continue to refer friends and family to this great company!

Called them based on their higher Google reviews. They have great reviews for good reason. Cynthia & Candace were both VERY helpful, from the first call. They handled all the legwork & communicated with me regarding every detail. They even coordinated with the Audi dealership to ensure the telemetry equipment behind the glass was re-calibrated after their install tech, who the dealership said was very professional, got the new windshield installed. Would definitely use them again for any automotive glass needs.

Excellent workmanship and customer service. This is my 4th windshield from 20/20 and they honestly went above and beyond during this experience. The technician, Tyler, replaced the broken windshield but also fixed the substandard workmanship which occurred from the previous glass replacement which occurred when our vehicle was in a body shop being repaired. Tyler did a great job making sure everything inside and outside the car was cleaned up and kept me updated on when his arrival time would be.

The communication between my insurance glass claims department, 20/20's receptionist and myself was seamless and the establishment of a claim to being scheduled took less than 15 minutes. No call backs or messages left. A quick 3 way phone call and everything was done. It's great doing work with a locally owned business; especially when it's done right the first time.

20/20 replaced the windshield in my 2017 Audi A4. I'd only had the car for about three weeks. 20/20 handled the order of the new Audi glass like top notch professionals. During my very first call to 20/20, they had the insurance company on the line and things were approved in a very short amount of time. On the day of the install, they very prompt and courteous.

The installer made sure I saw that all of the sensors in the new windshield were working. I'm very satisfied with the process, as a whole. Thanks for making this a wonderful experience.

Called my Allstate Agent, which had 20/20 Auto Glass contact me. There was an issue with my current address vs old address (Allstate's fault and not 20/20 AG) which caused an issue of the location I wanted the work done vs 20/20 AG's service area. At this point I was to choose someone else on my own. The 20/20 AG Tech took the time to give me advice on choosing someone else and what type of glass to insist on.

That impressed me and I ended up calling 20/20 AG back and left a message for the Tech. I got a return call from the owner, which took the time to do a 3-way call with Allstate. Got all of the "paperwork" taken care of and schedule my install apt all at the same time. I had to drive 45 minutes to their service area (again my problem not theirs). It was worth it. Good Customer Service, Quality Glass (met OEM specs), and Quality Installation. Would recommend to anyone in the Upstate SC area.

Mass confusion at 20/20 glass. Calling the home phone when my agent gave them the cell phone number (they called it after they got the answering machine at home!) Not calling the cell phone to tell my husband they were there doing the work (he wanted to watch and confirm that the right work was being done. Once again they called the home phone and I could barely understand the message, the one leaving it sounded like he had marbles in his mouth!). I would use someone else had I a choice in the matter.

I have my windshield replacement with Mr. Tyler. He is on time and wonderful, but he took out the holder from the bottom of the old glass which he said it was damaged. He said the car gonna ok but vibrate a little bit when i drive and he order the part for m that may took 1-5 days and he will be over to install it to new windshield to finish which sound good. I have been waiting 3 weeks already no one called me. I was called to talk with the manager leave my name and phone number with nonresponse.

I had my back glass in my 2001 F-150 resealed due to a water leak. Tyler came out and was very professional, quick, and I can't even tell he had to take out most of the rear seat of my truck. I have been through a rain shower and the car wash. No more leaking back glass. Thanks for the wonderful service! I would totally recommend 20/20!

The gentleman that came to my home was very helpful and professional! He did an awesome job at replacing my windshield! Quick and efficient service! Thank you 20/20 for a wonderful experience, I will most definitely recommend you to my friends and family.

I had my windshield replaced today by 2020 it was the best experience! I called yesterday and they had someone out to replace it today! I can see yay!!! They were super pleasant, affordable and super Fast!! Thank you! If you have hail damage and need your windshield replaced call 2020!!!!!

We broke our trucks back window on Friday evening. After contacting 20/20, Matt called us back first thing Monday morning. He had our part ordered and got us an appointment for the very next day! Tony, our installer was so professional and kind! We are so blessed by this company and will recommend them to our family and friends. Thank you 20/20!!!

If you're in the Upstate and need a windshield replaced, these are the guys to go with. They made the entire experience so easy and were polite, courteous, and always followed through. We also had some complications with our rain sensor after the windshield replacement, and Matt was very quick to take care of the problem! These guys know what customer service really is. Can't recommend them enough!

Had a great experience with 20/20 Auto Glass in Greenville. Representatives and technician were professional and communicated well, and the facility was clean and comfortable. Got my windshield replaced and on my way quickly and with no problems. Would definitely recommend this company for any future auto glass needs and would certainly use them again if the need arises! Thanks!

Matt Bailey and his team are great! I am a local State Farm agent and all of our clients have great things to say about the service that 20/20 provides to them during glass replacement claims. We recently had a personal windshield replacement and had a great experience. I know first hand that my clients will receive top notch service.